Con edison

It's yet another unbearable day of the heat and humidity wave across the New York City region, and we're at the point where your phone is blowing up with loud alerts.

"We prepared for the forecast with cushion and the weather delivered something much more destructive."

"The response to tropical storm Isaias by the electric utilities was completely unacceptable."

1,200 Con Ed customers in Queens still don't have power.

Seven days after Tropical Storm Isaias, 19,000 Con Edison customers still did not have power across Westchester and NYC as of Monday morning.

Most households are expected to get power back by 11 p.m. Sunday in NYC.

"We're not going to quit, obviously," said Con Edison president Tim Cawley.

The outage began at 5:13 a.m.

Some communities have been told it will be days before power returns.

"Your electric supply is in danger right now," warns Mayor Bill de Blasio.

We're looking at a 13 percent jump in electricity, and a 25 percent jump in gas, rates over the next three years.

Councilmembers castigated the company for failing the city and for not doing enough to to hold itself accountable.