After hearing from unhappy 7 train riders, businesses and politicians over its weekends of subway diversions. While most everyone can understand the importance of upgrading track signals and other infrastructure, unclear and plain wrong directions about train transfers and shuttle buses have frustrated all. MTA announced it would "overhaul" its response. According to the Daily News, the MTA will:

- Increase the number of service-disruption announcements on trains and at station
- Better publicize increased E and F train service
- Have more personnel at stations to help riders
- Have more supervisors, er, supervise efforts
- Better train bus drivers, station agents, and others

Which is nice, but it's really the MTA's way of saying: Suck it, up.

Of course, many L train riders who have had to endure much longer than 6 weeks of weekend service disruptions scoff that the 7 line frustration. A reader passed along a letter that you can email (or you can write your own) to City Council members John Liu and Diana Reyna to complain about the "Crowded, Unsafe Morning Commute" on the L - it's after the jump. Check out how ridership has grown on the L.

And to add some levity, we invite you to enjoy the great Sesame Street song, Subway (lyrics here).

To: liu@council.nyc.ny.us; reyna@council.nyc.ny.us Subject: L Train - A Crowded, Unsafe Morning Commute

DATE: February 21, 2007
TO: Council Member John Liu, Council Member Diana Reyna

As the head of the City Council's Transportation Committee and the elected representative for Williamsburg, Brooklyn, respectively, I like to ask what you are doing to ensure all riders of the L Train can enjoy a safe weekday morning commute to Manhattan.

As I hope you are aware, the morning rush hour commute for too many Williamsburg residents who rely on the L train is a complete disaster. Platforms are severely overcrowded, frequently with three to four rows of anxious would-be commuters stretched from one end of the platform to the other.

Everyday, a significant number of commuters must be forced to pass two to three trains before being able to squeeze into a car. Frequently, passengers push and shove their way into a car in order to make it to work on time. This creates a very dangerous situation, especially when the cramped crowd is already irate and weary. Rude comments are exchanged and tempers boil over. The elderly are unceremoniously bumped aside, babies are breathed over by strangers. With passengers squeezed in like cattle for the slaughter, the trains are unacceptably over capacity. This has created a dangerous situation which perhaps violates certain City codes.

According to a July 2006 Daily News article, while ridership has been on the steady increase, the frequency of L train service has remained unchanged since 2000. While the MTA has admitted that is had grossly underestimated L train ridership, it has done little to provide adequate answers on when Brooklyn residents will stop paying for its mistake.

For the past few years, L train riders have been patient. We have endured unending service interruptions and cancellations with the understanding that the MTA was improving L train service. Instead, the problem is only getting worse. As more and more residents enter the community, the situation has become unbearable and dangerously unsafe.

We need your help to get answers. When will the MTA be running more trains? When can we expect a safe morning commute?

[NAME]
[Address]
Williamsburg, Brooklyn
[Name of Stop ]