New Jersey Transit commuters with pre-paid bus and rail tickets were unable to open the MyTix app during rush hour on Thursday morning. Riders reported being stranded at bus stops and scrambling for cash, while conductors asked them to pay up in order to board. Some commuters said they were ordered off of buses because they didn't have enough money on hand.

"It's been a hellish commute for bus riders of NJ Transit today," tipster Tina L. of Nutley, New Jersey told Gothamist via email. "Those poor schmucks that use the app have had it down for at least 3 hours, with riders unable to display their monthly tickets or purchase rides."

"I got over my data limit today to uninstall and reinstall the app and it just didn't work," Tina added. "I was basically expressing my frustration with my fellow bus riders and one of them offered to lend me six dollars as a backup, so I was like, great."

"My bus driver understood and just waved me on," she added. "I was one of the lucky ones."

NJ Transit did not immediately respond to a request for comment Thursday, though spokesperson Ken Miller told New Jersey 101.5 around 9:00 a.m. that, "We're still trying to resolve the MyTix problem."

"We're trying to notify customers that if they have a problem, to just explain it to a crew member and the bus operators who have all been notified and are aware of the problem," he added.

The authority also appears to be offering riders refunds on Twitter.