Since the Great Taxi Scandal broke earlier this year, it turns out that the Taxi and Limousine Commission initially overestimated how many cabbies were involved with the scam; many drivers have been demanding an apology for their vilification. But judging by the 12,304 complaints filed in the past three years, it seems that riders deserve the bigger apology still.
The TLC released those numbers yesterday during a "heated" City Council Transportation meeting that largely revolved around the $8.3 million overcharging scandal (these meetings really do tend to get heated). The complaints didn't just involve overcharging though; many were complaints about drivers taking long routes, or refusing credit cards. Current TLC head David Yassky was still reticent to reveal the exact amount of taxi drivers who intentionally overcharged passengers. At least nobody threatened to poison anyone else this time.