Though Megabus drivers are not even authorized to use GPS devices when lost, if it were an emergency they would most likely be expected to use the system installed on the Megabus. However, driver John Tomaszewski was reportedly distracted by his own GPS device when he crashed the double-decker bus into a bridge on the Onondaga Lake Parkway, killing four.

Authorities do not know whether he was holding the device or just listening to it at the time of the crash, but was apparently distracted enough to miss warning signs of the slow clearance, and drove his 13-foot bus under a bridge with 10-foot, 9-inch clearance. He suffered minor head injuries, and has not been charged with any crime. However, he has been placed on "indefinite" unpaid leave. He is still eligible to collect worker's compensation.