In response to the NYPD's claim that an employee of a Brooklyn Dunkin' Donuts/Baskin-Robbins refused to serve a pair of police officers last week, a Dunkin' representative is blaming the "layout" of the hybrid storefront.
In a statement to the Post, spokesperson Michelle King said that the design of the Bed-Stuy-based shop "put both the crew members and two officers in a difficult situation because it was not clear where to order." She also apologized for the incident, and noted that Dunkin' Donuts has "a long history of supporting the NYPD."
The explanation comes after law enforcement sources told the Post that they were denied service at the location by a cashier, who first ignored the officers and eventually informed them that "I don't serve cops." In response, the NYPD's detectives' union and captains' union both announced a boycott of the chain until a corporate apology is issued.
— Ethan Harp (@EthanHarpNews) August 3, 2017
The manager's initial claim—now reiterated by the national press office—that the configuration of the store was to blame for the misunderstanding did not do much to assuage the concerns of the police union heads. “Basically, Dunkin’ Donuts is saying that the two officers in the store were too stupid to know where to order—while every other customer came in and knew where to order,” Sergeants’ Benevolent Association president Ed Mullins said. "It’s an insult to all members of law enforcement."
Mayor de Blasio also felt compelled to weigh in, telling reporters on Thursday that "if it's what you describe, it's someone really being stupid and unfair to our police officers.”
"Someone at Dunkin' Donuts behind the counter can't refuse service to anyone," the mayor added. "That's illegal, to begin with. So, that's unacceptable to me that anyone would do that. But I think the atmosphere in this city has been one of growing respect between police and community."
Earlier this week, the head of the Bed Stuy franchise—located at 1993 Atlantic Avenue—said that he would be meeting with police officers in person to "hopefully bring this to a satisfactory conclusion for all involved."
The captains' and detectives' unions did not immediately respond to a question about whether the boycott remains in effect.