Donate

Actress Bella Thorne Rails Against Virgin Atlantic After JFK Mishap

Yesterday morning, a Virgin Atlantic flight to London hit an unfortunate snag when its wing got stuck in a fence at JFK Airport. Although no one was physically injured during the incident, some passengers were upset about their treatment by Virgin—none more so than actress Bella Thorne, who took to Twitter with her complaints.

Thorne, 17, was one of several celebrities (including her boyfriend, actor Gregg Sulkin, and supermodel Bella Hadid) on Flight 26, which was supposed to have take off around 8:30 a.m. Saturday. She told Daily Mail that she started tweeting about her experience because "she knows other customers were affected by the airline's actions."

Virgin tried to salvage the PR blunder on Twitter:

A Virgin Atlantic spokesperson said in a statement that the crash was caused by "a miscalculation by the tug."

The VS26 departing from JFK to London Heathrow today returned to the gate after a miscalculation by the tug caused minor damage to one of its wing tips. All customers have disembarked the aircraft and our teams are working hard to get our customers on their way as soon as possible. Safety is our number one priority and we would like to apologize for the delay and any inconvenience caused.

Another passenger told PIX11 that "it looks like ground staff weren't paying attention" when the incident happened.

Another passenger onboard, clothing designer Carson Ross, told the Post that the worst part was that passengers weren't allowed off the plane despite assurances they would be: "We sat for an hour and the story kept flip-flopping,” Ross said. "Finally they said they are bringing stairs and we are to get off because they don’t want to move the plane."

For her part, Thorne finally got to London—via Delta.

Featured in News