The thoughtful National 9/11 Memorial opened to the public today, but one area was restricted because a 9/11 victim's family found that their loved one's name was misspelled. Janice Hart, whose brother Jeffrey Schreier worked in the mailroom of Cantor Fitzgerald, told NBC New York, "I couldn't believe it" when seeing his first name was spelled "Jeffery."

Schreier's remains were never found; Hart continued, "This is the only place we could go to have some solace, and to see his name engraved incorrectly was very distressing to us." Her husband David Hart added, "You feel as though Jeffrey's soul is now looking down and saying, 'Can't you get my name right?'"

From the National 9/11 Memorial website: Schreier's first name is now correctly spelled in the finder, but, next to his photo, his first name is still spelled "Jeffery"

National 9/11 Memorial spokesman Michael Frazier explained that the "R" and "E" were transposed, "We are extremely sorry for the pain this mistake has caused Jeffrey’s family. As soon as we found out about this error, we began working on how to make it right, and we’re engaged with our fabricators, contractors and the architect to do so."