In a case of gilding a withered lily, the MTA is improving service to New York City transit riders by more effectively informing them when routes will be obstructed, interrupted, and otherwise delayed. It's almost become a cliche that subway service becomes interrupted when the weather turns bad, or if any technological problem crops up. Now the MTA is offering to ameliorate its shortcomings by informing riders of service interruptions with text and email updates.... more ›