First the disabled, now the elderly—Hizzoner's really on a roll this month. When Margaret Ionescu, an 82-year-old Romanian immigrant, returned to her Astoria apartment after a recent hospital stay, she was dismayed to find that the ceiling was water-damaged, a faulty front door wouldn't close properly, and the bathroom mirror was damaged. When her superintendent failed to make the repairs, she knew where to turn for help: The 311 non-emergency hotline created by Mayor Michael R. Bloomberg. more ›