Yankee brass apparently got the message that the franchise looked like jackasses after numerous fans complained that guest-relations assistants and security Monday night encouraged them to head home because it appeared the game would be rained out. The Daily News reports that more than one employee told them that executives were "livid at stadium workers" for misinforming fans and some watched on during the disciplining of one guest-relations supervisor as "upper management ripped her." more ›

Besides paying more for tickets at the new stadium, some Yankee fans are continuing to take hits. Last night, the Daily News reports, "Hundreds of irate fans - some who claim Yankee employees told them the game had been rained out - stormed away from Yankee Stadium before Monday night's game against the Red Sox even got underway and couldn't get back in, resulting in a an ugly scene at one of the ticket gates." The game, originally scheduled for 7 p.m., didn't start until 9:20 p.m. and some people say that security as well as the employees holding "How may I help you?" signs told them earlier there was no way the game would still go on. Fans trying to get back in had choice words, including, "This is not fan-friendly. This is B.S. You pay money for a top-of-the-line franchise, and you get bottom-of-the-line customer service." Fans, as well as a News reporter, were told to go to the customer service window—which was closed—and security threatened to revoke the credentials of the News photographer who was taking pictures of the madness (see here). The Yankees spokesman emphasized the stadium has a strict no re-entry policy. Update: We forgot to mention that a woman from White Plains was arrested for kicking a cop in the face during the fracas. more ›