Entries from Gothamist tagged with 'nice'
May 7, 2008
Like Starbucks baristas before them, airline workers are going back to school...or at least mandatory training sessions. JFK airport is gearing up for a busy summer of travel, and they're preparing to meet delays and frustrated airline passengers head-on, and with a happy face. At least 500 employees are getting "nice" training; from the AirTran to the parking lot to the ticket booth, travelers should be greeted with a smile -- albeit a forced one.......
Continue Reading "JFK Employees Get Schooled in "Nice""
