Results tagged “mta”

This morning the NYC Straphangers Campaign and Transportation Alternatives held their big awards show for the worst exemplars of poor bus service. The "top" prize is called the Pokey award; it's a golden snail on a pedestal, and it went to the poor sad crosstown M42, which had the slowest bus speed at 3.7 miles per hour, as clocked at 12 noon on a weekday. According to the award presenters, the M42 would lose a race with a five-year-old riding a motorized tricycle with a speed of 5 mph (as advertised by X-Treme Scooters). But the M42 wasn't the only bus to crawl away with a prize!

It's like white noise at this point — the NY Post's headline reads: "Expect subway service disaster this weekend." Shocking, shocking news. The good news, however, is that the Transit Riders Council, an MTA watchdog group, is finishing up their underground study (results of which will be available in early 2010). For weeks they've "monitored trouble spots and found stations without adequate signs as well as seriously delayed trains."

Yesterday morning a 22-year-old man was killed when an MTA bus struck him at the corner of West 53rd Street and 9th Avenue. He was rushed to Roosevelt hospital but was pronounced dead by 9:11 a.m.

Howard Roberts Jr., president of NYC Transit for the past 2 1/2 years, resigned today, leading many to suspect more resignations will come, as new MTA head Jay Walder wants to leave his own stamp on the agency.

Yesterday a 50-cent surcharge was tacked on to taxi fares as part of the state's MTA bailout, starting a cab ride with a $3 base fee... and no one is happy about it.

Having to cram into a crowded subway car has been one thing these past few weekends as the MTA got to work on station and track renovations decreasing service on 18 of its 20 subway lines. But this weekend should be interesting, what with Halloween and the NYC Marathon in the mix.

New MTA Chairman Jay Walder was given a true New York welcome at his first transit authority board meeting today, when he and fellow board members were referred to as "a bunch of doody-heads" by a frustrated union leader.

Better sit down for this shocking bit from the MTA complaint file: the B61 is too slow. Sure, it's not a new grievance, but one rider wrote us detailing just how painful her commute is. She says: "For the second time in a week, I have waited upwards of a half hour for the arrival of the 61. When it came, after 9 a.m. (I got to the stop at 8:30), I asked the driver why he was late and his reply was: 'I don't know.'"

Subway managers on the No. 4 line have enlisted college interns to pose as subway riders and grade token booth clerks on their courtesy levels. It's unclear why the study, which was called "Operation Courtesy," was restricted to the 4 line, but NYC Transit spokesman Charles Seaton says, "It's like a mystery shopper program," in which storeowners' send fake shoppers to review staff. It's also unclear why the MTA needs to conduct an undercover sting to verify that workers can be gruff. But to be fair, we've found many of booth clerks to be exceptionally pleasant, considering they spend their days underground in a tiny box.

It's not surprising that MyFox News has a four part series (so far) dedicated to broken subway escalators (though perhaps they should also shame the MTA for lack of elevators for the disabled). This time around they report from two locations, including 53rd Street, which sports a lovely escalator behind a glass wall that's been "under repairs" for months. To make matters worse, they even closed off the stairs. Watch to find out how straphangers work that puzzle out:

The new MTA chief is pushing a plan to offer discounts for bus and subway riders on weekends and late nights. MTA CEO Jay Walder has been making a big splash since taking over the job earlier this month, talking to the media about a number of big ideas, such as installing cameras on buses to bust bus lane blockers and introducing a no-swipe MetroCard that would double as a debit card. In an exclusive interview with the Times yesterday, he revealed his latest crazy scheme.

NYC Transit has been running the Nostalgia Train to Yankees post-season games lately—maybe the throwback fever has been spreading! A reader spotted that the old skip-stop 9 line, last in service back in 2005, appears on the MTA's website when you click on the subway map's Times Square stop.

New Yorkers fed up with the city's overcrowded, snail's-pace buses can perhaps indulge in some guarded optimism now that new MTA "czar" Jay Walder is promising to improve the system. Walder was formerly the transit guru in London, where, he says, "You carry nearly twice as many people in the bus system as you do on the Underground." In New York, the opposite is true, and Walder wants to change that while simultaneously reducing bus overcrowding. Is this guy crazy?

Folks using the 1, 2 or 3 trains, start praying that NYC Transit is able to fix issues at Park Place by the evening rush. A reader had mentioned that a train derailed at Park Place earlier today and now the MTA's NYCT Service Alert page says:

"Due to a train with ongoing mechanical problems at the Park Place Station, 2 train service is running on the 5 line between the 149th Street-Grand Concourse Station and the Nevins Street Station in both directions.

Continue reading "Subway Delays Expected After "Minor" 2 Train Derailment"

First reports of a pregnant woman being removed from an L train and taken to the hospital yesterday morning—now news that a man had a heart attack on an A train at Columbus Circle last night! And he was saved—thanks to the efforts of cops, other passengers, and a heart defibrillator.

It might not be last weekend's subway hell, where almost all 20 subway lines were diverted due to much-needed service work, but there are still many diversions planned for this weekend. For instance, NYC Transit says for the 1, 2, 3, 4, 5, 6, and L lines, "Due to necessary maintenance work customers may experience 5 to 7 minute delays from the times listed in the published timetable" (hee, published timetable!) and "D Trains run local in both directions between 34 St-Herald Sq and West 4 St" (which is admittedly better than not running at all). Here are service advisories for today and tomorrow.

After rumors that the Transit Workers Union would "slow it down"—it being subway and bus service—yesterday during its "Day of Outrage," the jury is out on whether or not service was truly affected. One reader described, "The worst B/Q train service I can remember. Waited 20 minutes this morning, and the train was too packed to fit on. When another one finally arrived, it went half speed the entire way into Manhattan," yet another who must have slipped into a Bizarro dimension said, "My service this morning was actually noticably better than it usually is (on the F)"?

Did your subway or bus commute seem a little slower than usual today? It's possible there really wasn't "train traffic up ahead"—apparently the Transit Workers Union wants to give the MTA (and riders) hell because the agency won't pay arbitrator-decided raises. And a text message last week suggested that workers were advised to "slow it down" today.

     

Subway hell weekend is behind us, and now the transit system has been restored to its hyper-efficient, fast-paced glory. But were this weekend's irritating disruptions worth all the agita? The MTA, obviously, says yes, and NYC Transit's Twitter page is filled photographic documentation that workers were so totally busy repairing the infrastructure.

So now that all these station agents have been cut, who are folks turning to when they need help navigating the subway system? The NY Times says "unsuspecting Samaritans like Mr. Hossain, a snack vendor in the Times Square station," have been lending a helping hand. He told the paper, “It’s all day long. When I get a chance, I tell them go this way, go that way. But sometimes, I’m serving a customer so I don’t say anything.”

The MTA officers do not like gymnastics. Consider that your warning. One man, Jesse Archer, was recently walking through a nearly empty Grand Central at 1:30 a.m., on his way home from a birthday party at the Grace Hotel, when he decided to do a cartwheel. He reports back:

During his first day on the job, new MTA CEO Jay Walder announced a plan to install cameras on the front of city buses to take photos of any vehicles obstructing bus lanes. Like the city's red-light cameras, tickets will be issued automatically. Walder insists the innovation drastically improved the on-time performance of buses in London, where Walder worked before taking over the MTA. In February, the DOT began video surveillance of the "high-visibility" terra cotta-colored express-bus lanes on 34th Streets, but this would be the first time buses were used for enforcement.

To be fair, she does have a much clearer speaking voice than the standard MTA announcements.

Yesterday was first day on the job for new MTA Chairman and CEO Jay Walder, who decided to meet and greet subway riders at the Main Street subway station in Queens after meeting with MTA workers at the Corona Subway Maintenance Shop and the Casey Stengel Bus Depot. He spoke of "partnership with the MTA's hard-working men and women" to meet customers' expectations, promised an action plan the end of his first 100 days, and added, "New Yorkers should be able to expect the same type of customer experience riders enjoy in London"—whose transportation system he worked for between 2001-2006—"with accurate arrival information and modern fare technology." Hear that, New Yorkers—no more Underground envy!

About an hour ago there was what the MTA was describing as a "subway smoke condition" near West 53rd Street and 7th Avenue. We just received some photos of a manhole fire at that intersection, and NotifyNYC is now alerting straphangers that "the F and V trains are suspended in Manhattan. B and D trains are diverted onto the A line between West 57th Street and West 4th Street." NY1 adds that there has been a "forced evacuation" but no injuries have been reported yet.

Guess what—we may be seeing more applications using MTA data, because the MTA is easing up on its previously strict stance where it would threaten lawsuits over copyright infringement and intellectual property theft. The NY Times reports, "pressure from politicians and technology advocates had been growing for the authority" to open up its data to developers to create applications with timetables, finding subway stops and more. "The authority said its core policy had not changed: it asks for fees only if developers use copyrighted material like the round symbols for subway routes." The MTA also admits, "We don’t have a staff that sits around thinking about apps."

A new congressional report card judging the progress of the Second Avenue Subway has given the project a B-minus, possibly the highest ratings ever handed out to the mythical subway line. The MTA immediately snatched the report card out Congress's hands and tried to get a signature on it before anyone noticed further problems, the agency expressing gratitude that Congress recognized the elements of the project that they are handling well. That "praise" includes the MTA being diligent in meeting with affected businesses, including the dozen that have closed along the route. Nonetheless Congresswoman Carolyn Maloney, who headed the study said, "Up until now, the project has been marred by missed deadlines, cost overruns and a harsh impact on local businesses."

MTA surveys are so fun, because we pretty much just find out that everything is the worst, everywhere. But wherever you are, rest assured that it really could be worse. Unless you are in Ridgewood, Queens—then consider yourself gold star winners in the most dilapidated subway station contest!

Here's something you should take the over on: The MTA says it wants to implement new smart card fare payment technology for its family of services by 2014! Then again, it's not like it's building a Second Avenue Subway. In a Q&A (PDF) about its 2010-2014 Capital Plan, the MTA says that $220 million is dedicated to the program, which will "accept contactless credit, debit, and prepaid cards at the fare array (e.g., subway turnstiles, bus fareboxes, rail platforms). This system will speed payment, improve access to the system and provide opportunities for more seamless fare policy throughout the MTA region."

Is another transit strike looming on the horizon? Yesterday over 350 furious transit workers took to the streets outside MTA headquarters in protest, some carrying signs like the one seen here. The employees are outraged over an ongoing contract dispute with the MTA board, whose decisions are heavily influenced by the Mayor. The MTA is refusing to accept a plan to raise the hourly pay rate by more than 11 percent over three years; the deal was reached through arbitration in August, but now the MTA is asking a judge to toss it out, claiming that the panel "made legal and factual mistakes." The raises would cost the MTA 350 million dollars.