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Entries from Gothamist tagged with 'messaging'

December 17, 2007

A plan is going to be submitted to the MTA's board for approval this week to spend $1.3 million to install a computerized monitoring system for the subway systems 300+ elevators and escalators. The purpose is to speed the response when elevators and escalators are out of service. Currently, the MTA operates a web page that is updated three times a day to inform riders when escalators and elevators are out of service, but it......

Continue Reading "Computerized System Proposed to Monitor Elevators, Escalators"

November 10, 2007

In a case of gilding a withered lily, the MTA is improving service to New York City transit riders by more effectively informing them when routes will be obstructed, interrupted, and otherwise delayed. It's almost become a cliche that subway service becomes interrupted when the weather turns bad, or if any technological problem crops up. Now the MTA is offering to ameliorate its shortcomings by informing riders of service interruptions with text and email updates.......

Continue Reading "Just-In-Time Notification of Frequently Terrible Service"

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