Like Starbucks baristas before them, airline workers are going back to school...or at least mandatory training sessions. JFK airport is gearing up for a busy summer of travel, and they're preparing to meet delays and frustrated airline passengers head-on, and with a happy face. At least 500 employees are getting "nice" training; from the AirTran to the parking lot to the ticket booth, travelers should be greeted with a smile -- albeit a forced one.......

Costumed performers and tour guides are fighting for unionization at the Lower East Side Tenement Museum, where they work to recreate the squalid living conditions of turn-of-the-century Jewish immigrants, the very group that was integral to 20th century unionization efforts. Dozens of the tenement employees protested last night outside a fundraiser for the museum at Chelsea Piers. Most of the guides work part time for an average $17 per hour, with no regular pay increases,......