Results tagged “emergencyresponse”

After 911 operators mistakenly dispatched firefighters to the wrong addresses in response to at least two fatal fires, the NYPD and FDNY announced that they will alter the city's emergency phone-answering system. Police phone operators will still respond to all 911 calls — continuing the so-called "Unified Call Taking System" which was launched in May — but when a caller reports a fire, the operator will electronically transmit the data to the FDNY and an FDNY official will have the chance "to listen in on the emergency fire calls and ask additional questions," according to the Post.

after 911 was called, an ambluance appeared... from Staten Island.