Think your cell phone service is bad? Well, it probably is, and not just for those sending their monthly payments to AT&T. The Wall Street Journal has now examined Nielsen's data on dropped and unsuccessful calls in the city (did you know the company sends out vans to make 140,000 test calls in the 5 boroughs, and beyond, every year?). Sadly, what they find is that we've got far too many dead zones for such a populated city. more ›

Last week AT&T Mobility President and CEO Ralph de la Vega stated at a conference in New York that the company was studying ways to encourage high-bandwidth users to modify their usage. Like, uh, usage-based pricing maybe? Though he didn't say as much, he hinted at it as a future solution if the industry can't find a fix. At the same conference he finally admitted that New York's service is not up to par, and today AT&T's PR firm sent out a release stating that "AT&T has suffered in New York and San Francisco from better than average iPhone penetration. In these two cities, AT&T has been too successful in selling the iPhone, to the point where the network has been severely strained." more ›

Since there are a lot of disgruntled AT&T/iPhone users out there (like this guy), we thought pointing out this app may be useful in making a change, starting a revolution... something. Gizmodo points out that "in NY, AT&T's 'Mark the Spot' iPhone app is going to run constantly. It lets you pinpoint precisely where AT&T's network sucked, and how—dropped call, bad data, crappy voice—and send it to them." And AT&T created the monster themselves! No doubt they are regretting that one. more ›