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NYU Professor Steve Hutkins Fights To Save The Post Office

aug16hutkins.jpg Maybe you don't spend a lot of time thinking about the post office. Maybe you even try to avoid yours. But the post office is a huge part of America's history, culture, and economy, and without it, your life would be a heck of a lot more difficult. Which is why it's so disturbing that the U.S. Postal Service is shutting down post offices left and right. Oh, what's that? You didn't know? Meet Steve Hutkins, who's single-handedly fighting to save your mail.

Hutkins, a professor at NYU's Gallatin school, first became interested in the plight of the post office earlier this year, when the office in his tiny Hudson Valley town was in danger of closing. He started reading up on the Postal Service's plans, and that's when he got angry. Hutkins channeled his frustrations into the appropriately-named Save The Post Office, part information clearinghouse and park historical record of post office-related news. The blog has become so popular that Hutkins is now taking a leave of absence from NYU to focus on it. We spoke to him about the future of mail across the country.

Why did you start this and where did this idea come from? I live in a small town where we go to the post office and pick up the mail because we don't have delivery. The post office is a very important place in our little hamlet. I also live not far from several really nice post offices built during the New Deal where Franklin Delano Roosevelt had a personal hand in the design of the post offices and they have beautiful New Deal murals in them. They're very historically significant places. Our postmaster here won the postmaster award for New York State. It's just a great place for post offices.

Like everybody else I took them for granted. Until last March, when articles started to appear in the news that the Postal Service wanted to close thousands of post offices. A few articles had appeared earlier and I didn't pay any attention. I started to take note last March that the Postal Service was embarking on a plan to close lots of offices. The first number back then was around two thousand, so I started to get concerned about my town's post office. I made an instant Web site and put a petition on it and we made refrigerator magnets, 'save the Rhinecliff post office.' Just started you know, a mini-movement in the town to just get people aware of the danger to the post office. It turned out that our post office wasn't on any list. There wasn't any imminent danger but I had already gotten interested and as I was reading deeper into the Postal Service's own documents that they were really serious about closing a lot of post offices and it just hadn't happened yet.

I switched the Web site over from being a local one about our community to one with a national focus. It's intention was to be an information clearing house so I started indexing all the news articles that came out so that they were more readily available. I started reading them and educating myself about what was going on. I stated some strong opinions about what I was witnessing and the blog took off in a more editorial fashion. I did that for a couple of months with nobody really looking at it. I just kept at it and got increasingly critical about what the Postal Service is doing— the more I learned the more disturbing the whole thing became.

What do you mean by disturbing? Why is the Postal Service saying they're closing all these post offices, and why do you think they actually are? The Postal Service says they're closing the post offices because they're losing all this money. You hear about that every day, that the Postal Service is losing billions of dollars because everybody is using e-mail and revenues are down, down, down. They have to do whatever they can to cut costs. They say that the post offices are underperforming and under utilized and they are an anachronism and they have to go. Many people just buy that argument because they know that the general economy is in trouble and they know e-mail is popular so they believe the Postal Service when they say that.

But, when you look into it more you find out all kinds of other perspectives on what's happening such as the amount of money that it costs to run thousands and thousands of small post offices is relatively miniscule in the overall budget of the Postal Service and the amount of billions that they're losing on an annual basis. The closing of a post office is not going to have hardly any impact at all on solving the problem. Plus, Congress has mandated that the Postal Service keep all those small rural post offices going. They're protected by law. You can't close a post office only for financial reasons, solely because it’s running at a deficit. The Postal Service is finding all kinds of ways to get around that such as when a postmaster retires or leaves his position, they don't replace that postmaster. And then they use that as an additional reason to close the post office. They let he lease run out on the building and then they use that as a reason to close the post office.

So if they're not going to save much money, why are they doing this?
I've personally been perplexed by that. I've come up with a couple of possibilities and explanations. One is: they're so locked into the corporate mindset that has been put upon them. The Postal Service used to be a government department, subsidized through taxpayer appropriations. In 1970 it switched over to a business model and now it’s an agency owned by the government, but not subsidized with taxpayer money, it pays its own way. They're so locked in to this mentality of acting like a business I think they're thinking like any business. If you have an outlet that's not bringing in money, you get rid of it! They're not paying attention to their universal service obligation—that's the law that requires them to provide service no matter if it's losing money. I think that part of it is that they're so locked into acting like a corporation that they're getting rid of anything that is losing them money even though it's miniscule. We're talking tiny! Most of these rural post offices are paying something like $500 in rent. Not extremely expensive to operate.

My other theory, the one I wrote about earlier in the week, is that the Postal Service has a master plan that has been engineered by corporate powers to privatize the Postal Service. There's all kind of evidence that privatization is the direction they're going, from articles in the Wall Street Journal and Bloomberg News to various other business-oriented media outlets. They're all kinds of conservative right-wing think tanks that produce academic justifications for it. This is happening in other countries around the world. So they want to privatize the U.S. Postal Service, but people are very attached to their post offices. They associate the post office with a public service. I'm starting to think that they want to get rid of the post office so that people will detach their feelings for the place, the post office, from the system that delivers the mail. They won't care as much about what happens to it when there's no post office to anchor the abstraction of the process that delivers the mail into the concrete experience of a place.

What about email? I feel like I hardly get paper mail anymore, everything is online. That's the every day person's experience of the mail, but the mail is a gigantic industry. Over one trillion dollars a year. The Postal Service brings in revenues of almost 70 billion dollars a year. So, e-mail, while it may contribute to the loss of revenue for the Postal Service, it's mostly been the recession. It's not e-mail. E-mails are like the telephone. They are not really impacting the use of mail, at least not as much as the Postal Service keeps saying. Every once in a while people shift over and they pay their bills or something like that. There's a ton of money in mail and the e-mail line is a distraction. It appeals to people like you and me who are like, 'I don't get that much stuff in the mail.' But the mail is huge, there's lots and lots of stuff going in it—Amazon, medicines, it's huge. The industry itself is not suffering because of e-mail. The Postal Service is using a line when they say that.

Is it just you manning the entire blog? I'm afraid so! It's me doing the webmaster stuff, the writing, finding the pictures, all that. Although, I've been getting so many e-mails from reporters, and bloggers, and every day people. I'm going to start including some guest blogger type things so that other people can write for the website because there's not that many places to put that kind of stuff.

I understand you're taking a leave of absence from NYU to focus on this project. Did you have any idea that this would turn into an all consuming project? I knew when I was going to shift over to do the national focus I was really worried about what I was getting into because I could see what the Postal Service was up to. I could see what was going to happen in this country because part of my research led me to discover what had happened in the UK. In Britain they had like twenty thousand post offices and they closed almost half of them in a short amount of time. That provoked hundreds of 'Save the Post Office' websites and videos and petition drives. They formed a national organization to coordinate the efforts to resist the closing of the post offices. I could see that happening here. There's going to be rallies and Facebook pages and websites. It's going to be a big job to start to work at coordinating them the way Britain had been doing so I asked myself, 'Are you sure you want to do this? It's just going to get deeper and deeper.' And for some reason, I don't know why, I just said I'd do it and see what happens and it's just gotten deeper and deeper.

Have you heard of anyone at the Postal Service having a reaction to your blog?
[Laughs.] No. The only thing I've heard is from organizations of postal workers, union leaders, Association of Postmasters. They e-mail me and ask if they can reprint one of my blog posts in their newsletters, they lend me support, they give me some information and things like that. As far as the Postal Service is concerned—no. I am way too critical of them and they don't give me a ring and I don't give them a ring. The Washington Post asked the Postal Service in that article if they were familiar with my blog and they said yes, but that was the extent of it.

Is there an end in sight? For the post office, the end will be when they've closed as many post offices as they want to. The way this is going to go down the next few months and beyond is like this: they've put out two lists, with 4,500 post offices, at various stages of the closing process. Over the next six months to a year they're going to work their way through the list of 4,500 post offices and close a very large percentage of them. So we're going to see, as the fall comes on, more and more closings. Come the end of December and winter, more and more closing. We will start to see post offices closing at the rate of a hundred a week. They've been closing at a rate of one hundred a year for the past 40 years. The speed at which they close is going to be so intense that people are going to be talking about it a lot and then Congress is going to get into the act and either put a stop to it or endorse it. If they succeed in doing it without Congressional approval or getting Congressional approval, there's going to be another list and another list because the Postmaster General says he wants to close half of the countries 32,000 post offices over the next six years.

The post offices will close and they will be replaced by postal facilities in super markets, convenient stores, 7-11, CVSs. There's not going to be the traditional brick and mortar post offices anymore. This is already happening—you go to a supermarket and there's a postal counter, you can go buy your stamps at the CVS, there's automatic kiosks right now. You can buy stamps out of the machine, those machines will be everywhere! They already say, 'we don't need post offices anymore because we have all these alternatives', but the country never said they didn't want post offices anymore. This just happened to us, we didn't vote on this or agree to it.

What does that mean for the blog? The blog was originally conceived not to exactly stop the closings, I never really believed that I could have any impact on that, it was more of a witness thing, that they were going to close all these post offices and they were going to be forgotten and I felt like a historian who wanted to record them before they were gone. The main kind of posts that I like to write is a post that tells the story about a particular post office that's closing or that's fighting a closing. I use the newspaper articles that come up but then I do more research about the history of the town, the history of the post office, what's unique about the architecture or something about that place to give it more of a sense of place story line. I've done maybe about 50 of those, I try to do one a week, sometimes two a week. That's where I try to tell the story of a post office and I'm going to be doing a lot of that. I can't do one for every one of three thousand, four thousand post offices. I'm gonna try.

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Comments [rss]

  • I am a postal widow, whoose spouse worked for the post office from 1990 to 2007, in a small post office , if you go to first area local awpu3800 there is an artical written by clerk joy golberg in the library on stress in the workplace, there is dr. stephen muscaro book on beyound going postal as well, both of these were listed after my spouse died working for the usps, how did he die, he died because of the prefunding of retirement benifits in 2006, along with that he was told he had to be the only letter carrier for our town, aprox 22 hours a day of work was loaded on him, he went from one regular route to being responsble for another route and half, there are no labor laws protecting adults from overwork in the usa, only child labor laws, he was protected under his union, the nalc or national assoication for letter carriers, who tried to help in but eventually got controlled by the us labor dept that is in control of the usps, congress mandated a law that the postal service pay in to a retirment fund, at the tune of 5 billion a year, then turned around and allowed the labor dept to short workers, so then you dont have to pay retirement, meanwhile the postal letter carriers are delivering your mail, some have even been cheated of their paychedk to deliver the mail, now they want to turn around and put about 120,000 more people out of work, close postal facilities that were paid for by taxpayers dollers, and give the jobs away to people that they can pay less, and give not benifits for, its basically a war on the middle class, including collective bargaining attacks, which is what happened to my spouse who did a last grievance was retaliated against for doing one, and illegally removed his casual, they also made sure doctors disappeared after he died, so I could not get an workmans comp on him, for the abuse he took working to deliver the mail without a sick day for 17 years. my life was pretty much like uninvolved with postal issues until my spouse worked there, after his death, I had heard of some commiting sucide in the post office for non replacement of retires,  The main theme is congress has been allowing all of this, meanwhile paying the post master general 5.5 million in retirement, I still get my mail, I even had some disappear , I had a mail letter from my congressman come 2 months late, according to the date, when I merely complained to him since his discussion was on retirment saving in this economy, I since recieved, a paper apology for my spouse death, due to hr 2114, which came on the house floor, where the oversight comitee wanted to make it legal law for all federal workers who seemed to be getting the blame and are not taxpayers for some odd reason for the economic mess of things, so they were going to make it legal for 3 people to retire and one to replace legally based on how my spouse had been treated in the post office, the next time you get a letter, think of the blood sweat and tears of those who are de4livering the mail to your box.

  • jay

    the world wide web is sitting by waiting for the postal service to fail so they can start charging for each email sent out once the government allows the usps to fail there will be nothing to stop them

  • Carrier24

    when the people who work for the Post Office read this, they will agree with Hutkins, YES the prefunding is the biggest issue, but lets factor in the salaries and BONUSES of ALL Management, that alone with those 2 issues there will put the Post Office in the Black Permenantly.  they pay people to do NOTHING and then give them a bonus on top of it.

  • I just learned our post office is going to be shuttered. I live in a small, rural town of 350 houses, where there is no mail delivery. Every other day I walk down to the post office to pick up the mail. Often there isn't any, but part of the visit is about the exchange of news and gossip with other residents picking up their mail. The current post office isn't much to look at. Its a USPS-owned trailer, a 'temporary' structure installed 30 years ago to replace the original victorian-era post office which caved in due to lack of maintenance (and is still there, across the street, covered in ivy). There aren't any other 'businesses' in town other than the volunteer fire department. So, ugly as the postal trailer is, it's all that we've got and closing it will effectively eliminate random interaction between neighbors who don't live next to each other. I've been told our mailboxes will be moved to the similarly-size, but more well-heeled town, two miles away.

  • Raci570

    I think a lot of people would join you.

  • GlenS78

    He's right, it is a big conspiracy! The Post Office isn't closing because it's losing money, but because of other ominous reasons that cannot be explained or understood but they're there! I'm just happy that professor Steve Hutkins found his purpose. Now, go fight the good fight, Steve! When your "I have a dream about the Post Office" moment happens on the steps of the Lincoln Monument, I'll be there with tears in my eyes and determination in my soul!

  • whitecastlerock

    Why doesn't this asshole try to save the Village from NYU?

  • ANGRYGOD11

    Its always worth considering other ideas.
    Could he be correct the cost of maintaining post offices are not the main reason USPS is losing so much money? Is he ignoring the cost of the vehicle fleet, one of the largest in the world? Aren't  retirement costs one of the biggest cost the USPS has and closing offices wouldn't change this? Could he be correct private firms seeking privatization profits are guiding the debate to their advantage/profit?

  • cheese101

    Yes, please keep post offices open that lose money.  Keep over inflated salaries to the top people, great relocating incentives and all the other perks.  He must be a liberal that can't stand the thought of government getting smaller and more efficient.

  • CityFace

    The DoD loses more than that whenever someone sneezes.

  • GlenS78

    I am guessing the statement is somehow relevant.

  • JohnnyLes

    PLEASE tell me this dumbass is an economics professor too. Keeping a government entity that loses $8B a year, every year, for the past decade is not good for our economy. When he says it's a "huge" part of our economy, he forgets to use the word "drain". Privatize the mail, or better yet, phase out the vast majority of it with the internet.

  • trdoftrshtlk

    JOHNNY, you are a person who truly has no idea what the hell you are talking about. How about allowing the post office to charge the way the way other businesses do. Example: overnight package via FEDEX 64.00 American dollars, via USPS 18.30 American dollars. You see the disparity uninformed one. Oh yeah the USPS package would be guaranteed at that price therefore if it doesn't get there when we say it would the customer gets their money back. Allow us the flexibility to adjust our prices like every other company out there and guess what clown. We turn a profit. Spew your garbage, pay .65 cents for a first class letter idiot. Newsflash, we haven't lost 8B a year as you want people to believe, as a matter of fact you, unintelligent person, if it wasn't for the fact that the USPS must PREPAY our future retiree benefits to the tune of 5.5Billion annually since 2006 we would've posted a profit, albeit a slight one but a profit. Question? , What other company private or govenment has to prepay future retiree benefits? I'll answer for you, ZERO. Not one.

  • postarod

    It kills me when people like you actually think they know what they are talking about...Ive been with the post office for 6 years now and the reason why we are losing money is because we have to pre-fund health benefits for future retirees ...5.5 billion dollars a year which no other company in this country is mandated to do.  You also state we are a "drain" on the economy?? apparently not since we are centered around a trillion dollar industry.

  • JohnnyLes

    But, you stilll admit the post office is losing money! I don't really care what the reason is, they spend significantly more money than they make.... plain and simple. And, when they do this, they want the taxpayer to cover their losses, and we do. So, yes, it's a drain on the economy....and it's also becoming a more and more insignificant part of our economy. 80% of the stuff I receive in the mail is totally useless. You're "centered" around a trillion dollar industry? What does that mean? The government? Pffffffft....yeah, no, they're running things just fine.

  • Raci570

    the only reason they're "losing" $8B a year is because they're being forced to over-fund their retirement system; without that obligation, they'd be running in the black

  • JohnnyLes

    Great, and if I didn't eat 20 cheeseburgers a day, I wouldn't be fat. If I didn't buy a home I couldn't afford, I wouldn't be broke. This really doesn't change anything I said.... 

  • izzy371

    Nope, if he was an econ prof he would realize how utterly stupid this is.  Hutkins is a professor at NYU's Gallatin school, which is the "oh you want to study the effects the rise in popularity of chocolate chip cookies on carbon monoxide emissions from salmon farms not located on the coast of Chile, and the resulting constrains on the raisin and video game industries in Swaziland, sure come to Gallatin" school.

  • JohnnyLes

    hahahahaha. That was great. I'm gonna go $200k in debt to go there

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