Quantcast

Bloomberg Answers 311 For 100 Millionth Call

Though he may have been MIA during this weekend's ferry crash, Mayor Bloomberg was ready and willing to serve his city's information line during a milestone call today. The 311 line, created by Bloomberg in 2003, continued growing in popularity this year, receiving over 18.7 million calls. That boosted the line's overall number to 100 million, and Bloomberg decided to celebrate by easing one operator's burden and answering a call.

Though the actual 100 millionth call was answered by operator Sion Nathan on Sunday morning, Bloomberg picked up the phone today, answering, "Good afternoon, thank you for calling 311, this is Mike." It's unclear whether the caller knew just who "Mike" was, but filed a complaint about garbage pickup. Bloomberg passed the phone to another operator to handle. Bloomberg also tweeted that 311's busiest day was February 25th, 2010 with 269,000 calls, most about the 20 inches of snow.

Contact the author of this article or email tips@gothamist.com with further questions, comments or tips.

Comments [rss]

  • MT

    Even the Bloomberg haters have to admit that 311 was a really good idea.

  • FelixtheCat & Christine Quinn'
  • grizzzly

    The mayor answered the phone and then quickly handed the call off to someone who has actually had to worry about garbage pickup in the last decade.

    but seriously, 311 is pretty great

  • kafkask

    Many of us think the caller was a plant. The questions was "why is Michael Bloomberg such a great mayor and when will he run for president?"

  • zincink

    311 is a very good idea.. Get back to work Mike!

  • jt10000

    311 is cool. Good government initiative.

  • John Clavis

    I think they were hoping the caller wouldn't recognize him and start cursing him out or something...

blog comments powered by Disqus

send a tip

tips@gothamist.com