Time Warner Cable Down in Brooklyn, Queens

I could never stand Pat Kiernan. Rubs me the wrong way. Just saying.

my boxits stuck on loading mystro for 15 mins now wtf??

i cant believe dis bull....my day off and i can enjoy my tv....not even dvr...what do i pay you guys for..oh wait i know..crappy service and not answering phone calls...but you act quickly when someone falls behind on payments...fix the problem why dont ya..

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It's a sign from above: FIOS is now available in my area!!!!!

Pricing out now.

Well as of right now my cable is still out here in Greenpoint. Figure if it lasts through tomorrow TWC is getting a call and I'm getting myself a credit.

Thanks, Jeff. How about a partial refund since people aren't getting what they paid for ?

So *that's* what happened! My internet was fine but I had no news to watch while I got ready. And god damn Pat Kiernan looks hot there!!!!!

Thanks for letting me know we weren't the only ones. I just talked to husband and it's up now (we live in Greenpoint). P.S. What's up with this pic of PK sans shirt?

I meant "open shirt." Wishful thinking, I guess!

Enjoy!

http://ny1.com/1-all-boroughs-news-content/features/in_the_papers/

YES!

During "In the Papers" he covered a WSJ article about men wearing their shirts open. Yes please, Pat Kiernan!

goddamn it. COMCAST has just bought out NBC UNIVERSAL from GE.

internets back. Thank God. I was in the middle of dowloading my daily porn intake. I'm irritable if I don't give my undercarriage a bit of a "how's your father?"

cable went out in north brooklyn at 5:10 this morning and boy am i going through CNN withdrawl. same thing, call them and busy signal. i can't believe in this day and age of fiber optic there can still be a problem with something above ground - let alone in Queens. jeesh.

full day's credit for all in bklyn and queens. sorry, twc, you fail again.

Cable TV was up momentarily in Brooklyn but is out again. I miss my Pat Kiernan! Bring him back, STAT!

Internet just came back up here in Central Queens. Phone is out and so is cable.

Hi - I'm the director of digital communications for Time Warner Cable. NY1 is correct, high winds knocked a ConEd cable onto one of our fiber cables and burned it out, taking out video only for our Brooklyn and Queens customers. As of right this minute, we have restored 50% of our service to the affected customers and are hard at work on the other 50%. We're sorry for the inconvenience, and appreciate your patience.

For more updates, feel free to follow me on Twitter: @jeffTWC.

Did wind also knock out your customer support line?

Unrelated: I really like this new customer-relations communication tool. Thanks for the update, Jeff. Your job is important to us.

pay no attention to the man behind the curtain.

RCN never goes down. But the downside is you don't get NY1 or Pat Kiernan...

RCN in Queens IS down too! I have no services at all.

But I noticed that C-SPAN was still up and running. Does C-SPAN have some more robust connection, for use in an emergency or something?

dish network ftw!

This is actually kind of awesome! I turned on my TV and the image is all scrambled and pixelated like a video art piece. I'm just leaving it on with some music--I should submit this to MoMa!

I love how they just turn the "24 hour service" phone line off so everyone who calls just gets a busy signal. Now that's service!

Monopolies suck. When can we get some real competition for these clowns.