So now that all these station agents have been cut, who are folks turning to when they need help navigating the subway system? The NY Times says "unsuspecting Samaritans like Mr. Hossain, a snack vendor in the Times Square station," have been lending a helping hand. He told the paper, “It’s all day long. When I get a chance, I tell them go this way, go that way. But sometimes, I’m serving a customer so I don’t say anything.”
While the agent booths may have been slightly less necessary once tokens were tossed to the wayside, straphangers still miss the guidance and safety they would sometimes provide. However, transit officials insist "at least one entrance at every station retains a 24-hour staffed booth, and customers at an unattended entrance can use intercoms to reach the agent on duty. Security cameras monitor many subway platforms and entrances, and crime has fallen significantly."
The paper spotted one lone straphanger at the 110th Street station Monday night at 10 p.m., however; the 20-year-old woman told them: “It’s really irresponsible; it doesn’t make sense to me. A young woman in New York shouldn’t have to be somewhere late at night where there’s no one around." Yes, even sleeping station agents are preferred to no station agents.





"still miss the guidance and safety" - You're joking right? Saftey, ticket agents sat there and let a woman get raped...remember.
But called it in vs. No one calling it in.
i don't miss them
It's a big problem. A week and a half ago, after 7:00pm, Union Turnpike station had a strong smell of smoke in it all throughout the station, I had to call 911 from outside the station onmy cell. The conductor on my train did not call it in...
What happens if someone is assaulted and disabled?
I was in Grand Central at a very busy entrance when I saw a guy following women up the stairs and lightly feeling up their butts without them noticing he was doing so. I immediately reported it to the ticket agent at the base of the stairs and pointed to the guy. All she did was roll her eyes while writing the incident down on a piece of paper. No calls, nothing. I just feel that too many of them were too lazy to do anything about anything, and I feel like we are just as safe with them gone.
Really? Imagine that poor woman who was raped.
In that case: No ticket booth operator, No call to summon the police.
Yeah, just as safe...
"feeling up their butts without them noticing he was doing so"
Insensitive ass!
Well played, sir.
Thye are worthless. Just look at them. The guy in the photo is fast asleep.
"Security cameras monitor many subway platforms and entrances, and crime has fallen significantly."
... So, the key to bringing back the agents is to increase crime? I'm on it! =]
I was once robbed at knife point less than five feet away from a station agent. When I told them, they seemed more upset that I was interrupting their attempt to finish the JUMBLE.
I support unions, but not when they force employers/taxpapers to subsidize laziness.
Same sort of thing happened in my office: people leave, we can't replace them because of budget cuts, and we all have to pick up the slack whether we want to/have time to or not. Way to overburden everyone else.
110th and what?
If it's lexington on the 6 my advice to that woman is to take cabs more.