I had HUGE problems just buying a replacement iPhone 3G on the day of the 3GS launch. I decided it would be fun to camp out (since I didn’t work that Friday) and join those waiting for the new phone. I was third in line from 1:30am!

Opening time comes and as they are taking down reservations, several Apple Store employees told me I would be able to actually get the 3GS for $199 – all I had to do was tell them inside.

But the Apple Store employees quoted me an incorrect price on the new 3GS (even after looking up my account info), locked me out of my AT&T account because of too many attempted registrations, and the best part is this faux 3GS they were going to sell me wasn’t even allowable since the quantity in the store needed to match those for the reservations. Bait and switch tactics—just get the customer in the door, tell them whatever and then spring a $400 surprise on them.

I’m very disappointed in my customer service experience at the SoHo Apple store, and heading to an AT&T store I was able to buy another 3G and get my life back in order. I’m going to be in communication with both companies to talk about my experience since this shouldn't happen to anyone else.

Here’s the full story:

http://www.kencutts.com/myarticles/NOGOtoSOHOapple.html

the 5th ave store provides better service than SoHo

Why are people so retard?

Variety is the spice of life Steven. Enjoy it.

Ahhh Old Muggers. I do remember those days. That was when you could simply give up a couple of coupons for a 2 for 1 early bird dinner ......and they would wheel themselves away happy as an old clam.

Ah well. That's life I guess. All you can do now is punch the little bastards.

Just got my new phone and I am very happy to have 32 gigs of memory as opposed to 8 (1st Gen)

Making music on this thing is a little more pheasable now.

My 1st gen was stolen on the train and I still miss it even though my new iphone is lighter and has more memory.

Most of the new features comes from the OS 3.0 software update. the new iphone has longer battery life and faster speed.

There are quite a few more features. See the comparison chart. Since the old iPhone 3G also gets the 3.0 upgrade, any feature it doesn't have in the chart is due to hardware, not software. That includes the improved camera, video, compass and voice control.

Same lousy call quality.

Its probably ATT's lousy service.

The poor reception and dropped calls problems are not unique to iPhone users in the United States so it has to be more than the phone network.

you just contradicted yourself. as you often do.

Try to follow along here: if iPhones purchased in different countries and running on a different networks (i.e. not just AT&T) experience the same problems it is probable that the problem lies with the phone, not in the network.

Now would you care to explain how I contradicted myself or are you just going to continue being, how should I put this in terms you're familiar with, a piece of shit?

You know, people get really defensive about spending money they know really could have been better spent.

I don't have an iPhone. I need to know that there isn't a twenty percent chance my call is going to be dropped.

But iPhone consumers, be careful: Police Commissioner Ray Kelly has previously attributed the rise in young muggers on the shiny device!

"with the those The iLife guys..."

That made my brain hurt to read.

Also contributing to the lack of a line: the ability to pre-order online and get one in the mail on launch day.

The pre-orders are the real reason for the short lines. Initial sales of the 3G S are expected to exceed those of the 3G.

A friend got mugged for hers a couple days ago. Just like the iPod a few years ago.