I am not sorry to see them go. As many others have already stated, they are useless. Their bloated salaries, coupled with horrendous attitudes make them expendable. To serve the public you should have a skill set to interact with humanity. They treat customers with indifference on a daily basis. They were lucky to collect a salary with benefits for as long as they did. Not once did I ever witness a token booth clerk prevent someone from evading the fare. Yelling through a microphone, "Pay Your Fare!" was all they ever did. I will never forget their greedy fat faces on the picket lines when they closed the subways for days looking to line their pockets with more money. I will never forget all of the times when rain caused service disruptions and they treated confused, paying customers like shit. Good riddance

here here!

nice - you packed not one not two but THREE annoying as shit third grade teacheresque "questions" into this post. you've outdone yourself.

I don't have a problem with the MTA employing station agents, but I have a problem with their pay. Don't these guys make $60,000+, similar to the crazy pay the cleaners make? The TWU will argue that this is necessary to keep a strong middle class, but if there are inflated salaries like this for jobs that require no skills, then the rest of the NY middle class can't afford to take the subway anymore.

A train operator, a conductor, these people have the safety of upwards of 1,000 people on their hands at any given time during rush hour. They deserve to be paid well and perform duties necessary for NYC to survive.

But somebody cleaning a platform or a train? Or somebody in a booth just selling tickets, giving out info and being the eyes and ears? No they shouldn't get minimum wage, but maybe they don't deserve $60,000 a year either.

you know, if they lifted a fat finger to save that woman they probably could have made a good case and saved their jobs. tough break. guess they should have been decent members of society. buh bye

What a joke. Obviously they don't make anything safer and arguably gave that poor woman and others a false sense of security in the subway. It took a very short time of living in nyc to realize that station agents make the subway a singularly unpleasant experience if you had to interact with them. I was quite happy when buying a ride became automated. It's a shame that these people get paid to abuse citizens and tourists. I'd rather see a carboard cutout in the booth.

"Station agents are the eyes and ears of the subway system. By their very presence, they reduce the likelihood of fare-beating, vandalism, assaults and more serious crime. They help riders and make the subways easier to navigate."

Are you serious?

I say, don't let the doors hit you in the ass. Time to get off the phone and find a new line of work.

Yeah, it isn't like they do their job anyway.

I'll feel as equally safe as the lady that was raped on the platform.

Nothing but a search box on that page at the Comptroller's office.