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Verizon Puts Brakes On Auto Insurance Telemarketing

2009_04_vers.jpg Yesterday, Verizon announced that two companies that have annoyed Verizon Wireless customers with robo-calls about their expiring auto insurance are now barred "from telemarketing to Verizon Wireless customers using illegal methods." Gizmodo explains, "Auto Warranty Services and Explicit Media (Voice Solutions) had both used auto-dialers to call Verizon customers, as well as everyone else, to offer them auto warranty insurance. Verizon sued last year to stop the practice, and just received $50,000, which they will donate to charity." These calls were especially annoying to those...who don't even have cars! While Verizon is pleased with the outcome, VP Steven Zipperstein said, "We know that unscrupulous companies and individuals continue to make these calls and offer these products," and the company will continue to pursue them. The money is being donated to the Joyful Heart Foundation, which helps survivors of sexual assault, domestic violence and child abuse and was founded by Law & Order: Special Victims Unit actress Mariska Hargitay.

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Comments [rss]

  • Amanda Spurlock

    got that call YESTERDAY too!

  • NannyState

    All telemarketers should be stripped of their lives, confined in small pens and be forced subjects for clinical drug trials.

  • KiljoyWasHere

    These calls make me insane in the head. Every morning at 11 I get fooled and think a friend is calling, but no. . . .

    Damn their robot souls to hell.

  • marcasm

    I used to get these calls all of the time until I tried to extend the warranty on my 1979 Ford Pinto, they hung up on me and haven't called since.

  • Daveon8th

    Want these to stop? I filed a complaint with the BBB and have their "customer service" manager's info. Serious calls only.

    Aimee Pavey

    Account Manager

    Dealer Preferred Warranties

    866-661-2565

    a.pavey@dpwarranties.com

  • babyhitler

    Yeah but shouldn't verizon not sell your phone number to every fuckface in the telemarketing game? it's verizon's fault!

  • hotstepper

    settle down BH and eat your snacky-cake.

  • Daveon8th

    I get these calls on my cell (verizon), work (at&t) and work bberry (tmobile). I don't think this is all verizon's fault. I'd love to put the blame on them but every number I have is getting these calls.

  • babyhitler

    How the hell do these people call you even though you are on the do not call list? it pisses me off so much that verizon sells your number to so many fucking telemarketers. I'm fucking buying phone service from them and they sell my info to everybody that hinders that.

  • jaycjay

    "How the hell do these people call you even though you are on the do not call list?"

    How? By simply ignoring the Do Not Call list. And flying under the radar by using spoofed caller IDs, so when people think they're reporting them they really aren't. Try calling back next time you get one of these calls. Almost certainly the number that you were supposedly called from will be out of service.

    "it pisses me off so much that verizon sells your number to so many fucking telemarketers."

    I don't know if they do that, because I don't use Verizon but it wouldn't be the source of these calls anyway. These companies just use autodialers, calling eventually every possible number. Non-working numbers are just discarded, those that result in any type of connection are saved to be called again.

    Companies that buy phone number lists will ask for you by name when you answer. These have no idea who the number belongs to. If they were halfway legit, most states will even sell lists of registered car owners, which would be much more valuable for someone selling automotive warranties. Similar qualified lists are also available commercially. But again, these guys have no idea whether you even have a car, let alone what kind it is. Doesn't matter, it's all quantity and every time they do get someone to give up a credit card it's all profit.

  • Qraymond

    You know, I was getting those calls constantly and it was making me furious. Then one day I listened to the whole message and found out there was an option at the end to unsubscribe. Since then I haven't had any more calls.

    But yeah, I hate those people.

  • Politburo

    In my experience, the computer frequently hangs up before you can actually hit 2.

    I've successfully hit 2, with no results.

    I've spoken to ~6 agents, with no results.

    I've spoken to two people who claim to be supervisors, with no results.

    They all insist that I've been removed from the list.

  • hotstepper

    i thought it was funny in the Love Guru when he repeatedly used "Mariska Hargitay" as a faux-Hindi greeting. but i'm a real sucker for stupid movies and pant suits.

  • Think2wice

    My final notice! NOOOOOOO!

  • Jim

    This will not end the calls. There are other companies behind those calls. I just tracked one yesterday and posted it on this blog: http://factorywarranty.wordpress.com/2009/04/28/i-tracked-my-factory-warranty-call/

  • RevWaldo

    Cheers for the info!

    The phone number for Automotive Warranty Protection Services is 1-800-913-4558. I just gave them a ring and told them to take me off their list. (Shouldn't have had to, I know.)

  • Dirk

    What a strange photo. You need to crop out the two guys.

  • smitty

    I get these several times a week at work. I got one yesterday, in fact!

  • Politburo

    I still got one yesterday...

  • Hope they block on the land lines too.

    I get those damn f___ing calls at work, home *and* cell!

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