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While there's video evidence Brooklyn's Kensington post office could be the worst post office in the city, Far Rockaway's post office could give it a run for the money. Representative Gregory Meeks complained to the Daily News, "There is so much incompetence and lack of supervision [there]. I'm hearing from a lot of seniors who don't get their Social Security checks on time. A lot of people aren't getting their bills."
Many have been unhappy with Far Rockaway's postmaster George Buonocore. Not only has Meeks blamed Buonocore's incompetence for poor postal service, under Buonocore's watch a postal supervisor charged $4,800 on a Postal Service credit card for a rental car and medicine. While Buonocore was reassigned to "developmental detail" last year (small improvements were seen in his absence), his return has coincided with increased complaints of "undelivered mail, deliveries to wrong addresses and poor customer service."
One longtime Far Rockaway resident told the News, "I don't use the post office in Far Rockaway anymore. I go to Inwood [in Nassau County]. I hope they realize how serious our complaints are."
Photograph of the Far Rockaway Post Office, which is on the National Register of Historical Places, by Kevin Walsh/Forgotten NY
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It seems with the multiple complaints of NYC service, this is the guy that should be harassed: http://www.usps.com/communications/newsroom/leadership/bios/solomon_david.htm
Individual station managers don't care since they probably don't have any power to change anything.
What does the Postal Service have in common with Payless Shoes?
100,000 loafers.
My impression is that the lower-level people work hard enough, and usually try to be halfway civil, as in most other businesses. It is the management which seems to be particularly defective. This happens in private businesses, too, but then they go out of business, whereas the Postal Service is a monopoly and goes on forever.
It is no surprise that "go postal" has become slang for suffering an attack of job-related madness and violence.
Would somebody please get these seniors signed up for direct deposit?
@4: That's actually a really smart idea. I imagine paper check printing companies have a good lobby.
That Kensington PO is horrific. That was my local for a while, and I really saw an over 70 insurrection in there. People were banging canes on the glass.
@emilydickinson: It makes so much sense in so many ways,but many seniors are still resistant to direct deposit. They don't trust electronic banking, for one thing. Then there's the social aspect of the trip to the bank to cash or deposit the check. In 1975 I worked at Emigrant's main office on 42nd Street. In those days interest was credited quarterly. On the 3rd of the month of each quarter, there would be a line of seniors literally three blocks long inside the bank to deposit their SS checks and get their interest posted to their passbooks. They came by bus and subway from all the other boroughs. There was almost a Night of the Living Dead feeling to it.