Gothamist: Flushing's Mulan Disappoints

haroldjhs

Tue, 22 Jul 2008 00:53:38 -0500

As a party of three, I have used your restaurant service ever since Mulan was open. I saw it recommended in the internet on open table as well beautiful pictures. We went there and we meet Carlos, Peter and Kristine they are very nice and they always make us have a great experience.I have also recommended you to friends on a number of occasions. Unfortunately, they are not there anymore. I recently had an unpleasant and costly experience with one of your waitress a tall woman that have very poor English and also a manager that look and act like Frankenstein. My family and I decided to make a reservation at mulan again for my wife birthday. When we arrived at the restaurant they have not out reservation in the system, however, we were shocked at a small table and not in the water area. Our table has lacked air-conditioning. The promised private room was not available, and the manager “The Chinese version of Frankenstein” could not tell us when it would be available. Furthermore, he would not arrange better accommodations for us. You can choice another restaurant “is what he said. The waitress give us the food cold, and the dishes arrive in different times, we never get the water we did order ,and the worst part was at the moment of the payment, she gave us a bill without the bottle of wine for $225,oo we did order ( Not wine service by the way) and She just said :”the wine has to be pay in cash because the computer is not working right”.. People of Mulan We work in the food industry too in the W hotel, so we know something is going on with the $225,00 cash. And is very smart they give a very bad service to Americans so they never will come back to complain about any money situation. Well we just pay the bill as well the bottle of wine in cash, Well the waitress went to her manager ( Chinese Frankenstein) , the old and tall man (He is a very nasty man) ,She gave him the money of the wine and walk out the restaurant, so My wife just call him and asked him ”everything was ok with the payment, He just yelled her “way is any complain about it, next time pick another restaurant. We did ask for the parking ticket and he did not answer anything to us just walkout way and send a server to tell us is not more parking tickets available any more. We did walk out with a very bad experience. I think they are taking the cash for the wine period. I will suggest to The Restaurant Management or the corporation to take care of the restaurant customers and your money, they are taking your money as well you never will see your clients back . NEVER MAKE A RESERVATION ON THAT PLACE, SUPER BAD SERVICE, BAD FOOD PRESENTATION, NO ENGLISH AND NOT HONEST PEOPLE Sincerely, Harlod Smith IS someone wants to contact me please send me a email to haroldjhs@aol.com I will be happy to talk about it. They will be out of business soon

Alex Hermoso

Sun, 20 Apr 2008 21:55:36 -0500

Well I and disagree with is comment I thing that mulan is a great Restaurant, We need a place like this in queens. I was there last week and I was impress with the food, the menu and the atmosphere The prices are so affordable as well the service and the way the make you fill is unique, I dont know the chef and i will congratulate him as will Allan our server, The Chinese community fill so proud of it . I have a beautiful conversation with some of the other customers and they try to describe the food and teach me how eat it. Mulan Team Keep doing it do not hear what can not be good for you. I will have my birthday there on April the 27, they will make a special menu for me, you don't find that service any where else. I make my own menu. I will have a red carpet and special cocktails they will make the way I want for 25 per person. That is great I LOVE MULAN

Man Yee Lam

Thu, 10 Apr 2008 23:13:26 -0500

I have eaten here many times, often with my friends or my parents. I'm delighted at what an excellent restaurant it turned out to be. Overall the food quality is excellent. It’s always cooked the way you want it, tasty, and of high quality. Personally, my favorites are any of their Lobster Bisque, Rack of Lambs, Mulan Steak was tasty, and Tofu Dumplings are very good. The tofu was very smooth and silky. The food was mouth-watering,The food was great and the prices are very good. They do have a nice of wines and beers to choose from and the prices are reasonable. I mostly come here because the food so tasty. Your stomach and your wallet will thank you. Pros: Flavorful, Reasonably priced, Charming atmosphere.

Lrigtab

Tue, 08 Apr 2008 09:34:13 -0500

I ate at Mulan about a month ago. I completely agree with Joe on this one. The food sucked for the amount they were charging. The Korean/Japanese place next door isn't that much better. Disappointing.

matty

Tue, 08 Apr 2008 09:07:54 -0500

After a quick google search Disney got the name Mulan from an ancient Chinese poem with a girl named Hua Mulan as the heroine. Just cause Disney made something with the same name doesn't mean they own the story.

Gothamist_Cynic

Mon, 07 Apr 2008 20:55:09 -0500

Anyone who names their restaurant after a racist disney character deserves to be crap.

matty

Mon, 07 Apr 2008 18:00:15 -0500

Huzzah. Great photos.