More Restaurants Inviting Big Brother to Dinner

040208ihopeating.jpgIn addition to taking your money, an increasing number restaurants are also taking video of your dining experience, at least according to the Post’s trend-spotting Carla Spartos. She notes five Manhattan restaurants that use closed-circuit video cameras to record customers in their dining rooms: Boqueria, the four star Daniel, Dos Caminos, Philippe, and Momofuku Noodle Bar.

The article features anecdotal evidence from a security consultant, who believes that restaurants are no longer worried that diners will be offended by cameras recording their feeding hour, because, lucky for him, “people have become oblivious to them now. Cameras are everywhere.” Christian Rodriguez, an assistant manager at Boqueria, concurs: “No one's ever complained. Everyone's used to being watched.” He says the cameras afford “peace of mind,” to ward off employee theft.

They might also come in handy when a diner tries to claim a cockroach fell in her hair, or if someone says they fell on a slippery floor. A spokeswoman for Daniel insists their cameras don’t record anything and they’re not spying on people; the chefs just watch video monitors in the kitchen to “observe the rhythm of the service for extensive menus.” Nobody knows what the Momofuku cameras are for, but at Phillipe employees have been rumored to gather for screenings of surveillance videotapes starring personalities like Diddy and Sienna Miller, just hanging out – which sounds more compelling than Factory Girl, at least.

Photo: excard1970.

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Comments (6) [rss]

You can't really call a private business Big Brother for using cameras. I have no problem with that. What I do have a problem with is the government using cameras placed throughout the country to spy on its citizens. That's Big Brother!

I can tell you (as a former employee), that all the Steve Hanson restaurants (I worked at Isabella's) have cameras filming every angle of the dining room....and kitchen and food pantry and lockerroom....

The cameras are there not just to watch out for customers, but so that corporate can keep track of employees. Everyone has a story about standing idle by a computer and having Mr. Hanson call them to yell about their attire/behavior. There have even been plenty of times when managers have been suspicious over whether or not a waiter did their sidework, and then will rewind the tape in order to check up on them.

Additionally, I can't speak for Daniel, but we were instructed to NEVER tell customers (I'm sorry, 'guests') that there were cameras.

meh. If you're in a public place where people can see you, then what's the difference if there's a camera?

can we move this practice to police stations?
or do they have the cheaper cams that break when something important happens? maybe we can catch that invisible step that people keep tripping on.

@robingee camera images can be stored and played back forever. this is not the same as "being seen by a person"

It's happened we now have a generation that has accepted being watched almost everywhere in this
country and think it's OK.
I remember conversations in the late 60's
about what "Sesame Street" would do to future
generations this may explain how TV cameras
have become a friend.

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