American Airlines Says It Helped Ill Passenger

2008_02_desir.jpgAmerican Airlines refuted a family's claims that a Brooklyn woman died because of faulty equipment and attention. The airline's spokesman said, "American Airlines, after investigation, has determined that oxygen was administered on the aircraft, and it was working."

Carine Desir, a nurse who was flying from Haiti back to NYC with her brother and cousin, started to feel thirsty and later had trouble breathing. According to her cousin Antonio Oliver, they asked for oxygen which the flight attendant denied. When she ultimately received oxygen, Oliver said the two tanks were empty. The pilot had agreed to divert the plane to Miami for medical attention, but she died soon after.

AA spokesman Charley Wilson said all of the plane's 12 oxygen tanks were working and two were used on Desir (it's unclear why two were used). He said Oliver told the flight attendant Desir had diabetes and therefore needed oxygen, to which the attendant said, "OK, but we usually don't need to treat diabetes with oxygen, but let me check anyway and get back to you." After 1-3 minutes, Wilson says attendants administered oxygen and then stepped back from doctors and nurses on the flight came to help.

A lawyer for Dr. Joel Shulkin, who attended to Desir and pronounced her dead, "could not confirm the claim" that the tanks were not working. As for claims that a defibrillator was not working, Wilson said one was working but, per the NY Times, "when it was applied, it checked for Ms. Desir’s vital signs and determined no shock was needed."

Desir also suffered from heart problems (she took medication for them) and the NYC ME's office says she died of natural causes. Desir's family stands by their story as they mourn the wife and mother of two in their Prospect Lefferts Gardens home. Her 10-year-old son sobbed, "It's hard to lose your mother when you're 10. I loved her so much."

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As I read more about this incident it's becoming increasingly obvious that the claim that the oxygen bottles were empty is simply untrue. One of the items on the FAA-mandated preflight checklist for cabin crews is ensuring that there are a sufficient number of working oxygen bottles. Not enough oxygen, and the airliner cannot take off. Moreover, the flight attendants have a very strong incentive for making sure there's enough oxygen. Portable oxygen bottles serve a purpose in addition to helping passengers in distress. Flight attendants have to use them to move around the cabin in case of depressurization.

As for the flight attendant's alleged delay in administering oxygen to the woman, AIUI there are defined medical protocols to be used in the administration of oxygen. In other words it's not given without some consideration. There is a farily common medical condition called COPD, in which giving oxygen can actually make things worse.

I'm surprised these people aren't also suing all the fast food chains that led to this woman's diabetes.

tru that Nick S.
Also I feel sorry for the people that had to sit next to her, I bet she took up both armrest... I hate that....

knowing how the airlines work, the crew did everything by the book. and, there were medical professionals on the flight. someone was not properly managing their disease and the family is now trying to blame a natural, albeit unfortunate, occurance on the airline in a thinly veiled attempt to extort money from the airline. totally agree with nick s. - sue the real criminals here, not the people who tried to help the woman.

"As I read more about this incident it's becoming increasingly obvious that the claim that the oxygen bottles were empty is simply untrue. One of the items on the FAA-mandated preflight checklist for cabin crews is ensuring that there are a sufficient number of working oxygen bottles."

While I'm inclined to believe the bottles were operational, the fact that there is a rule mandating them is in no way proof that they were working. Nor is the fact that it would be in the crew's best interests to ensure they are operational. I don't know the particulars of this flight, but turnaround times are often very short, and it's not at all unrealistic to imagine that some things were not checked.

I'm not saying they SHOULD sue the fast food places, I'm just saying I'm surprised they HAVEN'T.

PERSONAL RESPONSIBILITY, FOLKS.

Tne news reporting last night said she died of congestive heart failure - fluid builds up around the heart and it simply quits pumping (my grandmother died of this disease). All the oxygen in the world would not have saved her so its really a moot point. The only thing that might have helped would have been an immediate injection of a decongestant, something that only a doctor or nurse could have done and something that most likely wouldnt be on the plane anyway.

are you kidding me...have you ever used AA?...they suck so bad i believe they probably did contribute to this poor woman's death...trust me...im a non-voilent type and the last time i cam e close to punching someone it was an AA at LGA!

rcltrh: Oxygen would have helped her, depending upon the amount of fluid in her lungs. The actual treatment consists of oxygen, morphine, lasix and nitroglycerine, as well as determining the cause of the congestive heart failure and correcting that cause (ie, a coronary blockage, overdosage of medicine, hypothyroidism, etc.). After reading the follow-up piece in the Times, I am convinced the medical personnel on board the aircraft did everything they could to save her, including administering oxygen, starting an IV and administering CPR. They worked on her for 45 minutes before giving up. Her family deserves to mourn privately, but whomever captured their shock, sadness and regret on camera turned it into unfounded accusations of neglect. Shame on the media, more than the family.

Cary,

Yeah, let's just forego facts, rules and logic. Just because you don't like their service...that MUST mean that AA is at fault.

My only question is, does your Mom meet you when you get off the short bus at the end of the day?

that quote from her son is pretty fucking sad.

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