L Train is Average (And Slightly Better Than the 7)

Riders of the L train gave the line an average grade of "C" according to the NYC Transit Agency's report card. Over 4,000 riders graded the 10.3 mile line (42,000 surveys were handed out; over 2700 were mailed in while over 1200 were submitted via the MTA's website), giving the following marks:

B- to "Signs in subway cars that help riders find their way," "Comfortable temperature in subway cars," and "Lack of graffiti in subway cars"
C for "Reasonable wait times for trains"
C+ to "Sense of security in stations" and "Sense of security on trains"
C- to "Minimal delays during trips" and "Cleanliness of Stations."
D+ for "Adequate room on board during rush hour"

And here are the top areas where the L can improve, according to riders:

1) Adequate room on board at rush hour
2) Minimal delays during trips
3) Reasonable wait times for trains
4) Cleanliness of stations
5) Sense of security in stations
6) Sense of security on trains
7) Station announcements that are easy to hear
8) Station announcements that are informative
9) Courtesy and helpfulness of station personnel
10) Train announcements that are easy to hear

The 7 train, the first line to be graded, had an average grade of C-. Interesting grade comparison: The 7 train received one B- while the L received four; the 7 received one D and four D-'s and the L received only one D.

Photograph by lauratitian on Flickr

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By Jen Chung in News on September 28, 2007 1:21 PM

Comments [rss]

guest

Look at all those stupid hipsters in the picture!

guest

The opportunity to grade the G has already come and gone.

guest

Indeed, #4, could not agree with you more.

Now the hope is that the MTA will actually DO something with these results to make improvements????

guest

The 7 train is so much better than the L train it's not funny.

guest

Oh my god - I can't WAIT until I'm given a report card to fill out for the G train.

The only category I'll give a favorable review to will be "sense of security" since any terrorist will give up in frustration from waiting for so long...

guest

if you're talking about williamsburg #2, there's the JMZ line to get in and out as well you ignorant fuck...

guest

ha. losers overpopulate a neighborhood with only 1 way in .... 1 way out. L train stands for LOSERS. It's the loser train. loser.

freshyill

I don't feel unsafe in the stations, but then again, I get off at Lorimer and rarely go much past that, and I have absolutely no clue what it's like when you get past Morgan, but the train is way overcrowded in the morning especially.

The 6th Ave. Station is just a disgrace. It's filthy and crumbling. How do they justify the condition?