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Over 16,000 riders responded to the MTA's call for honest assessments of the 7 line, and the MTA released the results of the 7 Line Rider Report Card. On the bright side, there's a lot to improve. Realistically speaking, they weren't very good: After all the areas were tallied up, the overall grade was a C-. Here are the top ten priorities for improvement:
1. Adequate room on board at rush hourAnd in a sign of showing that the MTA is taking these suggestions seriously, NYC Transit president Howard Roberts says that he'll add more trains around the peak periods, which the NY Times explains "if riders are willing to travel a little earlier or a little later than they currently do, they may be rewarded with a less crowded ride." Hmm, "may" may be the operative word.
2. Minimal delays during trips
3. Reasonable wait times for trains
4. Train announcements that are easy to hear
5. Station announcements that are easy to hear
6. Cleanliness of stations
7. Working elevators and escalators in stations
8. Sense of security on trains
9. Cleanliness of subway cars
10. Sense of security in stations
You can see what grades different components received (Station anouncements got a D+!) here and see the report card here. Right now, the MTA is accepting grades for the L, J, M, and Z lines - Roberts wants to get grades on all lines by November (the 4 is next).
Photograph by gmpicket on Flickr, with grading from us
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C-, eh. I'd have gone for lower.
I'm not too keen on room space being number 1, when I find other things way more important. I lived in Japan and while the room space during rush hour is horrible-you get packed in like sardines- it still has one of the best transportation systems around, so room space really isn't a problem worthy of #1.
For my top priorities, I'd have gone for security, followed by reasonable wait times, and cleanliness. Of course, those first and last ones are problems for all of the city....
Just my thought.
hmm, i wonder what grade the F train will get.
I wish more businesses would be willing to stagger working hours or let more people telecommute. That would help with rush hour congestion on all the lines.
I think the grade's appropriate.
Getting on the local trains anywhere between Roosevelt and Queensborough between 8am and 10:30am is a nightmare.
Or, having to wait more than 15-20 minutes for a Manhattan bound train, while 6 or 7 Flushing bound trains come pouring in every 2 minutes is pretty depressing and frustrating.
I dunno. The 7 train is far better than the N train.
just give us more trains more often and we will put up with everything else.
One of the bigggest problems with the 7 is that for some reason the folks who ride that line are worse than the average NY'er at moving into the car to let others on. I can't count the number of rush hour trains I see go by each morning that are packed tight at the doors and empty in the center of the cars. It's truly puzzling.
Being a daily 7 train rider I have seen it all. Overall the C- was about right. I just can't wait until we get the new trains like on the Green line. 4 5 6 I believe!! I love them!!
Guest #1: the point is that room space requires the most improvement, while the things behind it are already doing marginally better and don't need AS MUCH improvement in the opinions of the people who ride the train daily.
One time I was so frustrated w/ the 7 and how crowded it was, I taped a screed to the conductor's window. It was something about how we aren't cattle so run more trains or something to that effect.
Damn straight about the F train, it certainly lives up to it's letter. Every freakin day this week I've heard at Broadway Lafayette "Due to blahblahblah...F trains are running slower than old people fark"
The MTA can go get electrocuted on a hot manhole cover.
7 train is crowded from 5:30 on!!! the only time it hasnt been is the occasional saturday.