Opinionist: iPhone Review

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As an Apple fanatic for over the past decade, the lure of the iPhone has been tempting me for the last 6 months. When I finally walked out of the Fifth Avenue store, I wondered if this would be the answer to my phone desires. And I think it has. My Treo650 - while faithful to the last (it survived a laundry wash) had started to experience multiple crashes daily, three of them while on the line for an iPhone. It was time for something new.

When talking about the iPhone, people are quick to point out two things: 1) Its expensive price tag and 2) Apple's history with first generation products. Let me address number two first.

There are cases where bugginess can exist in early product releases (as with any product tech product - XBox 360 anyone?), I've had a number of first generation Apple products over the years - two first gen Apple Laptops, and four first gen Apple iPods (original, Nano, etc.) - and I've luckily never had any exploding batteries. Everything is still in working condition; even my iPod first gen on its original battery, which can hold quite a charge. However, mileage always varies, and if you don't have time to be part of the learning crew, then you're probably right to wait for the next version.

During my weekend playing with the iPhone, I came across a number of questions that would be answered for setup or syncing (like how to get Google Calendar on the device) by the time 2nd generation product roles around. Overall, I'd argue that the iPhone is a culmination of 12 generations of iPods in various forms; to call the iPhone a first generation product is to completely ignore the iPod's history and success, which they have built upon here.

The iPhone will set you back $499 for the 4GB model, and $599 for the 8GB, and the price is rightly a big stumbling block. But lets try to put that in perspective with two examples. A Treo650, purchased two and a half years ago, cost $600. This was for a device at the time that had an outdated OS, contained 64MB of storage, and was able to handle email and basic web browsing. When the first iPod was released in the last part of 2001, it cost $399, for 5GB storage, with only music playback (not all the fancy photo and video playback of the latest iPod generation) and a BW screen.

So, for the iPhone's $599, you're getting quite a value. The 8GB of solid state storage (the iPod currently can get up to 80gb storage at a cheaper price, but it is just a hard drive and is more susceptible to damage and failure). It has a fully functional web browser, the best iPod ever designed, a 2 megapixel digital camera, and a phone. Given everything included, it really does feel like a good investment. I've never experienced a phone OS that has been so zippy. Try in vain with your Blackberry Pearl and touch the screen to move a map or a website around.

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I spent the better part of this weekend playing with the device and trying a few real world NYC options out. While at the South Street Seaport, I used its Google Maps to look for a place to eat or to find the location of a nearby museum. In an unexpected boon, given the complaining about AT&T's network, I managed to get service on the Q train over the Manhattan Bridge. Before, with our T-Mobile service, that never used to happen!

Pros:

  • Mini computer to go
  • Favorite features: Safari Browser, Visual Voice mail (even says length of VM), widescreen iPod
  • Beautiful Screen - high res, works well in daylight
  • Amazingly scratch resistant - PC World did key scratch tests (we even did one on the store floor model), and our own unit has held up well. Finger prints and ear smudges a plenty are easily wiped off, and aren't really visible with the device on since the screen is so bright
  • Activation - though a lot of people are having issues, a "majority" are not. It too me less than 15 minutes for the phone to be activated and my number to be ported
  • Rotating sensors will adjust the content on screen for you. This works only with Safari & iPod currently - though YouTube plays its videos in landscape mode by default
  • Ambient light sensors turn off the screen when you put the phone up to your ear, and put it back on when you move it away. Saves battery life for sure.
  • Keyboard - while I was originally worried about the virtual keyboard, I'm not as concerned now. A lot of nice touches - if you mistype it suggests corrections that you can choose with a spacebar tap. The keyboard itself also adjusts to the task at hand. (there is a ".com" button thats available during web URL typing
  • Multitasking - On my Treo before it, I couldn't easily have a music file running, with a website loaded, while typing an email. That's not a problem here.

Cons:

  • While the device may hold up to scratches, we still don't feel comfortable taking it out of our pocket, for fear of theft or droppage.
  • No GPS - we can't even use our TomTom navigator that we've loved on our Treo
  • Weak Bluetooth integration - Only Bluetooth headset support currently. No transferring of files or contacts between devices. (I hoped Apple would steal a page out of the Zune book there)
  • Recessed headphone jack wont work with many headphones - you can get an adapter, but very frustrating
  • No IM or MMS support
  • No Voice Dialing
  • Limited Google App support - Google reader & maps works great, but GMail and Calendar support is very minor. I'd love to see this get some more integration like Maps has.
  • Apps do crash - I had Safari and the iPod quit on us a number of times, but when it did we were taken back to the home area. When I connected our iPhone to the computer later that evening, iTunes informed me that the logs would be sent to Apple
  • Locked into AT&T, requires a two year agreement for most - I was able to buy my Treo unlocked, why can't I buy this the same way?

One of the reasons I felt comfortable with getting the iPhone was knowing that many of my "cons" are easily solvable with a software update. Rumors are already swirling about IM support. If you're looking for perfection in a device, you'll have a hard time finding it, but the iPhone gets close to perfect as you can get. And in time it will only get better.

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last two photos above taken with iPhone and untouched short of combining in Photoshop

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Comments (25) [rss]

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Can this please be the last post about the iphone? This has got to be the most covered non-New York topic on Gothamist.

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From the TV commercial, it looks like you have to be pretty light with your fingers. How does it compare with actual buttons?

www.forgotten-ny.com

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sheep. can't wait to get the iphone 2 in six months at a discount. thanks for beta testing.

Kevin - You can be as hard or light as you want. The face is glass, so don't hammer on it, but firm or light presses are fine. You have to have bare fingers as well. Gloves wont work. Will be interesting come winter.

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What about people with fat fingers? Is it made for us?

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Thanks for the exciting New York story. I'd like to see more product reviews and coverage of things are of interest to New Yorkers like me.

i personally have no interest in an iPhone (very happy with my little cheapo LG and i have been most happy with verizon over any of my other providers - cingular and sprint). but this is a nice little rundown for those who might consider buying one down the road. i'd rather see this type of coverage on gothamist instead of all the hype about people camping out.

Get real, nothing is made for fat people, except Twinkies. You'd get the screen all greasy anyway with your transfat laden digits.

#5, I have fat (maybe slightly deformed from years of pressing too hard on writing implements) fingers and I'm finding the keyboard a little difficult. But it's my first day, and it is actually getting better. You need to get used to the angle you hit the keyboard and how much pressure you use.

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I have a 1st generation ipod and I still use it !

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Good review. I actually predict the main long range impact of iPhones will be an increase in literacy...

I really can't fathom why the iPhone is exclusively for AT&T, which is consistently rated as one of the worst networks out there. That, plus the cost, will keep me away for a long time.

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I still think the treo is better for email and texting and even web browsing. my cousin couldn't get online unless she was in a hotspot. att is worse than awful, too. the texting function is tough, and weirdly, it doesn't go wide when you turn the screen horizontal, like the photos do. that would probably help matters with the keyboard.
tip: if you want an iphone NOW go to New Jersey. Take a one hour train out to the burbs and go to one of the many malls and get an iphone. also: i think they have no tax.

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I don't understand why the landscape mode hasn't been enabled for SMS or email... it would make typing SO much easier and eliminate many of the complaints people have about it.

Hopefully Apple will wise up and enable this functionality in a software update...

I am selling my Treo 750 if anyone wants it. I bought an HTC Trinity which is all touchscreen, has full UMTS & HSDPA (unlike the iPhone), GPS (unlike the iPhone), plenty of 3rd party apps (unlike the iPhone) and much, much more.

3: History with the iPod is shown that the iPhone 2 will probably be close to the same price, with a larger storage space and add on features. iPhone 1 will get reduced in price for clearance, meaning you'll probably get a new outdated model for cheaper. In the mean time, I'll be enjoying my iPhone.

5: The hit zones of the keys widen as you type a known word, making it easier to hit the keys. (this as shown in a video on Apple.com.) Your best bet is to goto a store and check it out.

11: Great point.

13. Jersey has tax - 7% now I believe. (was 6% when I lived there last.) According to Apple (http://www.apple.com/retail/iphone/) SI mall has it still in stock. Might be cheaper/easier than NJT.

14: I think alot of your issues will be addressed with a Software Update. My Treo had nothing but bug fixes in the first few months, and nothing since. Jobs has hinted to filling holes on this device, and they've done similar with YouTube on AppleTV.


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Regarding Google Calendar, here's how to get it going on the iPhone for the Mac users out there.

Download the iCal link from Google Calendar for your Google Calendar into iCal. That way, iCal points to Google Calendar and fills itself up with data retrieved from Google Calendar.

To add entries on the road, go to http://calendar.google.com and do the quick entry.

17: But there's no easy way to do it the other way - right? Like create an event on iPhone with the Calendar app and then sync which goes to iCal then Google Calendar?

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Hey I have 2 questions:

1. When will the new regular ipod come out? I've been waiting for it for a while, and was hoping the next generation would be released with the iPhone.

2. Is it true that the entire iPhone becomes just a paperweight the minute your contract expires with AT&T??? So not only will it not make phone calls, (obviously) but the iPod portion, and wifi browser won't work as well? Is that true?

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Treo 750 for me - - unlocked, it works like a charm, *and* it has a touch screen (yeah, so you have to use a stylus...so what?) *and* I use a SanDisk expansion card *and* I can replace my battery *and* it runs Palm OS and Windows Mobile apps as well.

Unfortunately (but fortunately for most of us), there are now over a half a million beta testers out there now. I live by the unfailing credo of never buy V 1.0 of **anything**

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um. you are a liar. you said generation 2 maybe. i do not believe you mr. epstein anymore. you will buy the latest gadget regardless of the quality or hype factor. you are sheep. now lemme touch it.

The biggest problem with this phone is the ipod. It is half the ipod other ipods are, for two alarming reasons that no reviewer seems to mention:

1. Syncing is the only way to load music onto it - and you can only sync with your own computer. So, if you take your iphone to work and have songs on that computer that you want to add you can't - not even individual tracks. You can only sync with your home computer and only sync entire playlists. Absurd.

2. forget about playing your music at someones party or at work off your iphone - you can only listen to music on your iphone, not through another computer. Again, absurd.

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"2. forget about playing your music at someones party or at work off your iphone - you can only listen to music on your iphone, not through another computer. Again, absurd."

Yes you can: It's called mini jack to RCA. I listen to my iphone at work, and other peoples houses

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I to am very happy with my Sanyo Phone with all it's features . I have zero interest in the iPhone, Even if I wanted one of them shits it's not worth switching carriers for it . Apple screwed up on this one by not extending the product to all the big carriers . This will prove to be the iPhone's downfall ! Posted by; "Still Not Amused"

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Apple's battery life seems to be hit or miss. Some have great luck, some have them die out in no time. I was concerned about this issue with the iphone and did some searching. I found ipodjuice.com, they have a iPhone battery replacement service that will be faster and less expensive than apple's

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