i was just here the other day and the postal office people are horrible. one of them was bashing me when i left because apparently i didnt say "sorry" to her when i mistakened her for giving me the wrong change. it appears that i had dropped the dollar right after i received it.
when i approached her, i was not mean or anything. i spoke in a very nice way. but she greeted me with a horrible attitude and made me feel like the stupidest customer throughout the transaction. even when i re-lined up to tell her that she might have given me the wrong change... she spoke to me like nope, its my mistake not hers... okay. for heavens sake. its a DOLLAR. even if i made the mistake, you should NOT be speaking that way to me since the minute i had you as my clerk... even before the mistake happened. and then carry on to bashing me when i was leaving because i was apparently a ridiculous customer who didnt treat her with respect. i really HATE this postal office because its not even the first bad interaction i had here.

Peter Stuyvesant station in the East Village is the worst. I've resorted to getting packaes shipped to a friends house the line is so long and then when you get to the window they can't find your package. Plus every day I get half my mail and about four pieces of other folks in my mailbox.

What?!!

Why has no one mentioned the Prince St PO in SoHo?

They actually asked the Landmarks Commission for permission to install bullet-proof exterior windows.

Not sure whether it was to protect the public from crazed PO workers, or to prevent the PO workers from angry customers shooting inside!

I'm psyched that a government that can't handle running a postal service is about to get into the business of health insurance. Good times.

I have had some serious issues with this post office as well, as has everyone else. This is really an awful place. I generated a Wiki about how this is the worst post office in the world (seriously, good "worst post office" and it's #1).




Please if you have pictures or video from youtube or stories or anything, add to the site about The Kensington post office at 11218 being the worst in the world

AHA! The BEST POST OFFICES are ALSO A TIE!

The Farley (Main Post Office), open 24/7, with professional, efficient, and sometimes actually friendly people who do not mess with your head and get you what you need.

The one behind Grand Central, where they sometimes have expediters assisting people in line with filling out forms, getting information, supplies, etc.

The one on 3rd Ave and about 50th(?) Best self service PO in the City, hands down. All the machines work and are accurate. Staff a little more curt than the 2 named above, but they are professional and do their jobs right.

IT'S A TIE!!! KENSINGTON AND VAN BRUNT!

Kensington can completely evade/ignore the government and be total A-holes to their customers.

Van Brunt can completely evade/ignore the POSTAL INSPECTOR and be total A-holes to their customers.

THE POSTOFFICE IN THE BRONX, PARKWAY STATION, WHICH IS LOCATED ON PELHAM PARKWAY & WHITEPLAINS ROAD SUUUUUCCCCKKKKK!!! I CAN'T STAND IT WHEN MY BOSS SENDS ME TO GET STAMPS, LIKE 4 WINDOWS AND ONLY 1 OR 2 PEOPLE AT A TIME, AND SHE'S SLOOWWW AS MOLASSESS. MAYBE SOMEONE WOULD DO SOMETHING ABOUT IT, IN FACT I'M CALLING 311 RIGHT AFTER I POST THIS.

THANKS FOR LETTING ME RANT.

Oh come on. There are very few post offices that offer good service anymore however the real issue is that this guy is a raving lunatic. I would be surprised if the cops didn't remove him from the premises and bring him to a mental hospital for observation. In this day and age where people go around shooting for no reason, I think I'm more concerned about running into this guy than worrying about waiting on long lines at the post office.

Yes, the Kensington Post Office is absolutely dreadful. But ... are they worse than Cadman Plaza?

Does anyone really believe that the Clerks want to work alone at a five-station Post Office? How would you like the long line of people staring at you while you work alone... We have been trying to get the public to complain about the staffing for years. Also, each time one of you takes the extra time to dig for the penny, 65 cents, etc., you are holding up the line, as well. We have plenty of change, please either have your money ready or get rid of your change somewhere else.

I don't have experience with all the other POs in NYC, but I have to say that the worst I know of is the Pratt PO on Myrtle, 11205. I've only been *in* it a few times, and it had the obligatory long, slow line and bitchy counter "help". I don't care how rude your customers are (and I saw none that were), they are the *customers*- you are there for their sake, not the other way around. Honestly, most PO workers that I've encountered in Brooklyn make the cashiers at the West 4th Street McDonalds look competent.

But that's not what's so bad about them. It's the carrier and package service that takes the cake. Last year, my building didn't receive ANY mail for a month- no notes, nothing. They tried to tell us we just hadn't received any mail- really, then what about my NetFlix subscription, through which I receive at least 3 movies per week?? And this fall, my father sent a *Priority Mail* package to me for my birthday. It was returned to him a month later, with no delivery attempt ever made or note left. And we found out that once, one of the package delivery drivers loaded his truck and went on vacation... WITHOUT HAVING DELIVERED THE PACKAGES!

I get packages delivered anywhere from 1-10 times per month, and I always opt for Fed-Ex (bad experiences with UPS too- dont' get me started!) when I can. The best I can expect from our PO is a note, NEVER a delivery attempt (I'm always home to hear them, and my buzzer can be heard by the whole floor), even on 2nd Day packages.

Supposedly our councilperson is looking into it. We shall see. So far so bad.

Btw, USPS is a "semi-governmental agency", according to About . com

(If it were federal, would they still allow pictures of the Pope on their wall? (Greenpoint PO, 1995))

Most of the employees aren't full timers anymore, from what I've read and heard. Which is part of the problem. I don't believe they are considered federal employees, either, although I haven't quite figured out what they *are* called.

Maybe these people can best deal with the ubiquitous problems our City POs have been dishing out:

www.uspsoig.gov

I'll be contacting them. One of these days.

Astoria 43rd Street and Broadway is the worst ever!

my best post-office experience was always at the 82nd st. plantetarium station, where the line was never too long, the people were polite and courteous, and the postal workers even smiled! even during the holidays, everyone seemed to keep their cool.

the inwood station at vermilya suffers from long lines and bad timing (closing at 5 really isn't helpful) but otherwise, they are pretty awesome. they redelivered packages for me, our mail is always there (and our mail carrier is totally awesome and will leave packages that don't fit with approved neighbors and/or the butcher shop) and talks to you and stuff.

but i want to move back to the 10024 area sooo badly. still. who knew inwood would be so cool?

contratry to popular belief, the customer is NOT always right. The USPS is govt, not fast food or retail.

First off I am a Letter Carrier with the USPS.

I can't tell if the window clerk said "who the hell are you" first....to me it sounds as if the window clerk was trying to be civil, but the customer was not. His comments are unacceptable, and creates a distrubance (not allowed on Postal Property). The manager should have been summoned immediately to quieten the situation by either asking the customer into his office or outside.

Postal employees should never engage in arguing with obviously irate customers. The window clerks continuing comments were also uncalled for.

Wow, What a story #54 . In reading your comment I was compelled to turn down the lights, Curl-up on the couch with a cup of tea to read your post . I mean that's the way it reads to me ! Like a well orchestrated story with plots, Plot twists, Drama, and action ! Lol, Seriously though that sounds about like something that would happen in the post office in New York .

Best post office in the city is on 60th St. between broadway and columbus. I used it when I went to college at Fordham @ Lincoln Center (and that was years ago). I was in that part of town recently and remembered the p.o. Amazingly, it was still there, and even more amazingly, the service was still stellar.

14th st. between 1st and A (10009 p.o.) was horrible. I had a p.o. box there and I had to let it go because it was untenable. And there were people there who tried, hard, to make it better. But they wanted to show that the office was unnecessary so they kept cutting back on services.

Greenpoint is horrific. Nasty, rude, do not speak Polish or English or Spanish. Post-Katrina, I was mailing packages of used clothes, toothbrushes and soap to communities in the south. The packages were marked KATRINA DONATIONS by request of the church who was handling the donation distribution. The clerks repeatedly grilled me what was inside -beyond the 'liquid, perishables, etc.' - and threatened constantly to open the box to inspect it when I told them I wasn't required to tell them what was inside beyond the initial questions.

Southside Williamsburg gets a bad rap just because it has a line, which is wrong. That line MOVES! they may not be as nice as your hometown in iowa, but they get their shit done, which is all I care about.

Now you see HOW DIFFICULT it is to deal with the public.

People take offense to the SLIGHTEST THING you say. Notice there is heavy shatterproof plexiglass in front of all the clerk windows to prevent customerS from assaulting postal employees.

Postal employees have to deal crazy and pissed off people everyday. And you never know when one of them is going to lose it and assault you.

Of course no supervisor could be found to speak to this guy. THAT is typical for the postal manager. Whenever there is a problem those guys always find someplace to hide. This must have occured during lunch time. They're so dedicated the wouldn't interrupt their lunch to do there job.

The guy was making a mountain out of a molehill.

How come he wasn't at work at that time of day? He's probably getting a government disability check I'll bet, for a mental disability.

Ben Smith looks a nut that should have been handcuffed by the police. Strange that someone was there to take the pictures.

I am retired postal manager, I have seen screwballs like him before. I wonder what his coworkers think of him, if he can hold down a job. (Maybe BergerKing) Put him incharge of the fries.