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Queens Simmers as Power is Spotty

2006_07_coned.jpgMost of the city got to enjoy yesterday's cooler weather - except for Queens residents and business owners. For the second day in a row, homes and businesses had little or no power and subway service was limited, with many commutes that would take 30 minutes tops taking 90 minutes. The MTA blamed Con Ed, saying, "Because of the low-voltage problem, not enough power is available to power subway signals in the area." And Con Ed blamed Queens residents, essentially telling one of our readers when she asked what the ETA for power would be, "maybe if our neighbors actually listened to them, the load would go down and then we'd have power."

Mayor Bloomberg said Con Ed was doing the best it could, but City Councilman Eric Gioia of Queens said, "Is it any surprise that it is this hot in the city in July? Frankly, people expect better from Con Edison." Astoria resident Dan Dickinson told us Con Ed was "allegedly handing out dry and regular ice at a few intersections but its a little late now - food has spoiled."

Power seems to be back on the trains (the MTA writes "ollowing the ability of Con ED to return more feeders on line, and the use of portable generators to supply the required amount of voltage to our signal system, NYC Transit plans to run NORMAL rush hour service through North West Queens..."), but it's still unclear how the neighborhoods themselves are doing.

And this graphic is from Queens resident John Chu, who said he had power in Rego Park but Woodside was another story.

Update: Reader Laura related her call to Con Ed:

Just thought you might want to pass along to your readers the info I found out after a LOOOONG wait to talk with a human at Con Ed today. They’re saying that service could be restored “next week, sometime, maybe” – but they’re definitely pessimistic about the weekend. So that sucks pretty hard. They’re “distributing” free ice, but as far as the Customer Service Representative I spoke with, there are only two locations – the corner of Ditmas and Steinway, and the Veronon Ave. Command Station. They also claim that they are urging the neighbors with power to cut back, but after a couple of bike rides through the neighborhood today, I have seen NO evidence of Con Ed either asking people to cut back or anyone voluntarily cutting back. The mayor, I think, is unaware that his paltry dictates in City Hall really do little to help people in Queens – he should be urging neighbors to really help neighbors. It’s like the blackout, except that there’s no camaraderie, and it’s going to last longer.

Also, Customers with spoiled foods and electronic equipment damaged by the outage can contact the number below for a claims form – 800-752-6633.

And a bunch of readers posted the link for Con Ed's claims form online - here it is (and thank you).

Contact the author of this article or email tips@gothamist.com with further questions, comments or tips.

Comments [rss]

  • Damari

    Thank you for all the comments, good, bad and indifferent.For those of you whom I upset I am very sorry. It has now been about a year and things are moving along, yes I have had some, alot of therapy, this hit me hard but we are moving on. I have 2 attorneys dealing with this. I admitt that I had alot to learn and I have learned that we really don't matter to corporate America it really is just about profits. My fight is not just for me but for all those wrongfully treated by corporate America. I didn't realize that all caps was so offensive, sorry to that one. Life is all about learning and this was a very hard lesson for us. Again, sorry if I offended anyone I am getting better now. As far as the manager goes, he will just have to live with what he has done and I wish him and his family the best hoping that no one ever treats them as he did us. God Bless Us All

  • Not Amused

    First off. Damari that was a hell of a lot of typing. Secondly, This "Power problem" effects the city every year. With that said their needs to be a change in the oversight of this utility company. Con Ed has proven beyond a shadow of a doubt that they can't handle the responsibility! The Blackout of 2003 should have been a wake-up call . In this day of technology and lazy-asses, We the people need, No are totally dependant on our electricity! Yes Con Ed is directly responsible for the current state of Western Queens. People think about this, When they wanted to build those new powerplants in the city everybody screamed "Hell no not in my neighborhood" ! We now see what can happen when the power is put to a test and fails. I'm not saying that we should now get onboard with the whole "Power plant in every hood" thing . There is a problem here that needs to be resolved . Sadly Con Edison is incapable of solving it. What is it now [7,000]still without power? That's not to discredit the thousands with "Limited" power, what a joke! Then we get the wimsicle yet peckled "Concern" from Bloomberg . This is turning into a political circus as all the politicans line up to take a crack at Con Ed. Hopefully we won't get anymore heatwaves this summer and things will tone down.

  • Rick

    I reside in Sunnyside, Queens where I eventually lost all power late Tuesday evening after spending the entire day living through a brown out condition. I spent several hours Wednesday afternoon placing telephone calls in an attempt to get some information on this power outage. Con Edison's telephone circuits were busy; the telephone operators at the City Hall's Office of Emergency Management and it's 311 information office had "no" information regarding the power crisis. By "no information" I mean those agencies had no knowledge on the status nor the problem itself.



    Basically City Hall got caught with it's pants down. Instead of doing it's own independent review, the Mayor's office relied on information from Con Edison, a private company, whom themselves do not have a handle on the situation. It wasn't until Thursday evening, after pleas from Queens politicians, did the Mayor and his staff visit the area only to learn that the situation was far worst than that reported by Con Edison. Now City Hall is attempting to project a positive PR image by throwing in all of it's resources into Queens. City Hall is just as responsible and negligent to some extent as Con Edison for letting this problem reached this point. Just as the Mayor's office has requested a full report from Con Edison concerning the power outage, so should we demand the same from the Mayor's office for City Hall's failure to act responsively. All I can say to Mayor Bloomberg for his initial lack of response to the Queens' residents in their time of need and his defending of Con Edison is "when you sleep with dogs, you'll get up with flees".

    ps.

    If I hear the Mayor sign the praises of Con Edison just one more thing I'm gonna scream!!!

    Rick, Sunnyside Queens

  • just saying

    Well, now it appears that someone has finally succumbed to the stress of having no power for almost a week.

    I predict more victims of Con Ed's malfeasance will follow.

  • Jessica H.

    I didn't mean to imply that the energy can be directed back to Queens, this I understand is impossible. The point that I am trying to make is that this is an issue that goes beyond New York City, it is a world-wide environmental issue. We are not conscious consumers, we are over consumers of food, gas, oil, electricity, etc. and this does not bode well for the future of our earth. I believe in social justice, and for people to work for the greater good of the entire community. I know that New Yorkers are not these kinds of creatures, and that this is idealistic, but if we want to maintain some sort of decent quality of life, all of us need to make some serious adjustments in our habits.

  • Sunnyside Tom

    Honestly, I don't get these people who say other boroughs should conserve their energy and other boroughs have higher priority over queens.

    First off, another borough conserving energy would not help our problem one bit. They cannot move that energy from their infrastructure (grid) to ours. It's physically impossible. So forget it.

    Secondly, if this happened in Midtown or the Upper East Side the problem would not be resolved by now. Sure they would have had immediate media attention and city aid but I don't think the majority of the people understand just how messed up the electric infrastructure is in our area.

    First thing is, they need to clean up all the melted cable, burnt out switches, interconnects, panels...etc, etc. TIME CONSUMING. Then comes implementing these new cables (which are huge and heavy). This included dressing, connecting, grounding, and securing these cables. Then your talking about all the new switches that need to be replaced. To make a long story short.....TIME CONSUMING!

    I truly believe Con Ed wants this problem resolved and as quickly as possible, it's a PR nightmare.....but this problem can't be resolved quickly.

    As for the Con Ed people standing around doing nothing, well, their idiots for hanlding themselves in an unprofessional manner. I guarantee they are there because Con Ed reacted by throwing a ton of people at the problem. People that aren't as skilled as the guys who are doing the major fixes. Guys that are waiting for the foreman to come up and say "Do this", "Do That". I'm sure there are people below ground that are out of site that are working pretty darn hard in poor conditions to get this problem resolved.

    In no way am I defending Con Ed. Believe me, I'm as pissed off as the next resident.....Con Ed lied to the public about how many people were out of service, they were hush hush about how long the problem would last, they are slow to react to helping the community, but what they are most guilty off is not preparing for this. There is no way periodic inspections of this equipment didn't raise a ton of red flags. No way. They dropped the ball by not preventing this mess.

  • ABC Girl

    I lived in Astoria for over a decade and never experienced anything of this magnitude. The biggest nuisance I experienced was when Robert DeNiro camped out on 30th Ave for almost 6 months filming "A Bronx Tale" and the streets would be closed off for hours and I couldn't get into my apartment when I wanted. I feel so bad for all of you Astorians: hang in there and when the power comes back on give Con Ed hell!!! They won't stop to think twice should something like this happen again...

  • Jessica H.

    I think one of the most upsetting things about this crisis is that there have been no city wide notifications for people in other boroughs (which apparently are of a higher priority) to CONSERVE ENERGY!! I work on wall street, and my office building is freezing, as i am sure it is in other offices all over manhattan. Even the trains are freezing cold. People leave their AC's on all day for their dog, or so they can be immediately comfortable when the arrive home from work. As Americans, we think that we are entitled to luxuries that we actually view as necessities. There should be city-wide and government planning for preventative measures, not plans for once the crisis hits. Example, Hurrican Katrina. It makes me so mad that if this was occuring on the upper east side or in park slope that this would all over the news, all over newspapers, Bloomberg would have been there in a heartbeat. Since it's affecting Queens, its deemed a lesser issue. I mean, this is some sort of '-ism', like BOROUGH-ISM. I really could go on and on about this. I am also concerned about the elderly and the small business owners who are suffering. I wonder if they will be redeemed for their losses, and somehow I truly doubt it.

  • JJAstor

    Well Con Ed just stated that they underestimated the number of people affected by the black out.

    http://abclocal.go.com/wabc/story?section=weather&id=4386473

    The number is now 25,000 as suppose to the 2,500 since Con Ed conducted a block by block assessment. Nonetheless, I still don't have any power.

  • Maria

    Update on the situation in Astoria: Northern Queens is still out of power. Yesterday night Bloomberg finally showed up in Astoria Park. Shamelessly, he repeated that Con Ed is doing a good job, congratulated himself in that no one has died yet, and asked people to wait tow weeks more for an explanation about the causes of this situation.

    Also yesterday night for the first time since Monday night, police were in Ditmars Boulevard, directing traffic, using little red burning lights in the intersections. Curiously, they were only around the places in which TV vans were parked. Also close by, in Steinway and Ditmars, there were two Red Cross vans giving out small bottles of cold water and refreshements. No sight of any Con Ed van or mobile center, even though it was reported they were to be just there "providing information".

    This morning in the radio, the big news were taht Con Ed finally had admitted that there are not 2,000 customers out of power but 25,000, TWENTY FIVE THOUSAND. Their explanation is that they only counted initially those who called them to report problems.

    The truth about how many people are affected starts to emerge. The initial reports about 2,000 customers was nothing but a smoke screen. I doubt there are even 25,000, it must be many more but they are hiding the real numbers as much as they can.

    Today morning also the storm crossed by Northern Queens. Water galore. The geniuses at Con Ed crews had been opening manholes and other underground places all over the neighborhoods and did not cover them. Now, after the downpour, those places are full of water. Even more damage, most likely. At Steinway and 23rd this morning they had a crew siphoning water out.

    What kind of brainless pleople are running this circus?

  • ahem

    Please please please if you see any Con Ed workers standing around, drinking, harassing women, etc. take pics of the offenders and their license plate numbers, then post on Flickr! Seriously, if I was harassed by these assholes during this time, I'd probably be arrested for assault.

  • Here's something that hasn't been covered yet: THE SEWAGE TREATMENT PLANT AT THE NORTH END OF STEINWAY STINKS LIKE GRIM DEATH. Yes, it always smells, but this is about 20 times worse than normal, I would bet money that it is OFFLINE and that there is a huge amount of untreated waste going straight into LI Sound and the East River.

    This happened during the 2003 blackout as well. just about every treatment plant failed because back up power systems were never maintained, thus the rivers got direct sewage dumped into them and I believe all city beaches were closed to swimming for a few days afterwards.

    So if you're thinking about going to the beach this weekend, might I suggest traveling a very long distance fom the city?

  • Andrew

    Watch ConEd claim it was due to some "force outside of their control" and reject all of the claim forms.

  • camp kicheekoonie

    Looks like you'll still have no power tomorrow.

    they are hoping for Friday, at best.

    Boy, is the mayor smug.

    He says you can just go out and shake the hand of the police officer, just to say hello.

  • Looks like it's going to be another 30 minute line at the Taco Truck in Sunnyside tonight...

    BTW the Taco Truck kicks ass!!!

    http://villagevoice.com/nyclife/0619,lalli,73107,15.html

  • kris

    We just got off the phone with ConEd and they repeated the usual nonsense they've been telling other posters, ie, "you need to cut down on your usage."

    Uh, what usage? We have no electricity!

    Anyhow, power is still out in Sunnyside, where we live, and won't be back on until Sunday, the rep. said.

  • furious in sunnyside

    The outages never would have lasted this long in Manhattan. Never. I feel lucky -- I have minimal power, but enough that my fridge hasn't completely died. Plus, I work in an air-conditioned office in Manhattan. My neighbors in Sunnyside aren't so lucky. Many don't have working fridges, and all of the stores and restaurants nearby are closed. I'm not sure how these folks are eating. Plus it's downright dangerous at night -- no streetlights, no cops at burned out intersections, plenty of chances for accidents.

    I'm ashamed that the city is letting this happen and that Con Ed has the audacity to blame Queens residents. Just wait until Rikers explodes...

  • JJAstor

    Jeremy, I hear you about the block party. Funny thing is I had three cases of beer and a nice bottle of pinot grigio in my refrigerator on Tuesday night. Now it is all wasted!

    Can Con Ed reimburse me for the loss of alcohol??

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