City Cell Service Still Sucks


In the latest survey about city cellphone service, it seems that more areas are being tagged as crappy for reception. Though the data was collected from 311 complaints and only "meant for consumer education" ("not a scientific survey"), the NY Post reports that the information indicates that Chelsea, Greenwich Village, and SoHo are added to the list of Midtown and Wall Street as bad cellphone zones. One possibility is that the concentraion of cellphone antennaes (2150 in Manhattan alone; another 1100 in the other boroughs) may be causing interference with each other. Another is just the presence of tall buildings. However, with these other neighborhoods with lower bulidings and zoning restrictions, Gothamist guesses that overly gentrified neighborhoods are not conducive to service. Lower East Side and parts of Brooklyn - you're next!

The City's study on cellphone usability from last year.

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I live in Greenpoint, Brooklyn, near the Greenpoint stop and have had huge problems finding a service that works in my area. I currently use AT&T. Can anyone recommend a service that works around there and in buildings?

All the cell phone companies suck, but for the city, Verizon is the best overall.

Sprint is improving, AT&T, t-mobile and cingular should not even be considered as their coverage is a joke.

Be sure to update your PRL on your phone though, from time to time.

I think there are two problems here: One one hand, you have legitimately poorly covered areas. On the other, areas that have so many people talking at once, the cells are overloaded. Think of how many people you know who moved and never bothered ordering a phone line, knowing they'd just use their cell phone.



Either way, the method being used to "rate" the wireless companies is extremely misleading. They claim that Verizon is the carrier with the most complaints, which makes sense: they have more subscribers that the others. Then they rate Cingular as having the least complaints, which again is likely: they have the fewest subscribers! Until they start rating these complaints as a percent of total subscribers, they're meaningless.



Meanwhile, I just *love* when my Verizon phone goes into analog roaming as I cross into Brooklyn after the Brooklyn Bridge...

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i too live in greenpoint, and "use" t-mobile. i've seen nextel and verizon with problems there too.

Hooray! Less cell-phone coverage means less annoying cell phone usage!

And while all the cell-heads are going to trip over themselves maintaining that "other people are annoying when they use their cell phone, but *I'm* not", sorry, you are too. Especially you.

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