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Bally's Total Fitness Deceptive and Unlawful Business Practices

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Aha! Bally's Total Fitness, after Attorney General Eliot Spitzer's office investigated them, has agreed to stop its "high-pressure sales tactics and other dishonest practices" used to get poor, unsuspecting people to join their gyms. There were over 600 complaints about Bally's over the past five years, and Spitzer's office said Bally's "engaged in deceptive and unlawful business practices." And based on many reports, Bally's customer acquisition and retention strategies are built on tricking customers and harrassing them when they try to leave. Yes, it's like going to a strip club. As any New Yorker with a gym membership knows, joining a gym is like joining the the worst useful cult in the world - you know you need it but you're treated like crap. That's why Gothamist can't wait until it's nice outside to go running. Or at least walk while we're taking pictures.
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Comments [rss]

  • Type your comment here.daryl        just   go  to    show  u  the    rich  peoples   in     this  u.s.a    and    around    the    world    gets   they    way   to    take     money     from    poor     peoples.

  • guest

    wow im a bit overwhelmed by all the negative comments....was planning to join but i guess i wont.its a shame because i travel alot and wanted the convience of a gym in most cities to use.i love the gym atmosphere and just being around others with the same goals........the business practices people employ for that almighty dollar and geniunely not caring for you one least bit its really disappointing and morally wrong to cheat people and embarrass people because of there weight.its digusting to know people with that type of human behavior.....and if ever i had a child working for ballys or wherever and exhibited those tactics i read about i would give him/her a SPANKING they wouldnt forget and i spent twenty years in the us army and i can definitely do that and would.but by the grace of God i have a son that would not do those things.im sorry for lady that cried after being cornered.please tell me there names and where they and if they are still there i will personnally go there and take care of that.they will never embarass you again that i promise...so sorry...and im a man that is embarass to know other men are like that.

    thank you ronald shaffer

    freddybmosaics@yahoo.com

  • Kyra

    Bally's is the most deceitful gym in America. I like many people on this website signed up for a membership, I was told I had 3 days to cancel with no strings attached. I was also told that within 30 days, I would have to make 12 visits (one with a personal trainer) and write a letter of cancellation and I could cancel with no strings attached.

    Of course, dealing with this stupid gym, I should have known better. I did all of the above things that I was required to do and guess what I have a bill of 2,833 that they say I owe. I was told that a letter was mailed and a phone call was made (must have been an imaginary). To make a long story short, I call the office and was told to clear this up you need to make a payment of 68.00 and we will not send your information the collection company.

    I have been fighting this tooth and nail and I am not getting the results that I feel are fair. This club sucks, I swear if I could go back in time, I would have NEVER signed up for this club.

  • firefly

    I LOVE Bally's and am looking to buy one for my son. Does anyone have one they would like to sell and transfer? email piccolo3@gmail. com

  • firefly

    I LOVE Bally's and am looking to buy one for my son. Does anyone have one they would like to sell and transfer? email piccolo3@gmail. com

  • Wayne

    Can you give me contact information for Danny Wright?

  • Anntom

    Three yrs ago I went to Bally's with my husband who happens to have lifetime membership with the intent of signing up for their three months for $110 deal. After talking a lot of crap this man made us sign some forms. Soon thereafter I found out that I was 13 wks pregnant and I had terrible nausea so ended up not really using my membership. $ 110 down the drain right ?! NOPE! THat man made us sign a three year contract and every month my husband's credit card showed $50 going to Bally's!! We called them and tried to talk with them but ofcourse they said we signed a contract ! I am telling you I read the contract before signing maybe not the fine print BUT why should signing up for three yrs be in fine print ?? I was so so **** off esp since we had to move to another sate and there was no Bally's nearby. Its a terrible gym that feels like some underhanded shady business ground and my husband goes to NYSC eventhough he has lifetime Bally's membership !! Its a gym where decent classy people should not enter !

  • jorge

    people i was a general manager for bally in atlanta it is all a danny wright my sup.used to force us to sell to any one that walk tru the door we had to force people to buy lie to them becouse if not we will get fire

  • this is my personal feeling about Bally Total Fitness - please, indulge

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  • Elena Rakova

    I have tried to cancel my membership since 2002.

    Unfortunately it didn't work.

    Have anybody managed? Please advise.

  • ray

    i recently went to bally's in altamonte springs fl on a five day pass that a friend gave me.. i went in one weekend just to view the facility.. i told the sales consultant (JIM) several times that i did not want to join because i was already a member of another gym and i was just coming in to view the facility.. before i knew it JIM had me in his office trying to lock me into an agreement.. i told JIM that i was not interested and that i work late nights and that this BALLYS does not stay open late enough to suit my needs, however JIM being the persistent sales rep that he is kept on forcing the contract saying that i could terminate the agreement in 30 days and all i would have to do is pay $5.00 and i could work out and that would give me a better feel for the facility.. i confirmed with JIM that i would only be able to work out on the weekends because of my late work schedule .. JIM assured me that this was no problem and just cancel before the end of the month to ensure that my credit card will not be charged... i agreed and signed the contract... needless to say at the end of the month i came in and told JIM that i would like to cancel my contract because i am unable to make it in on weekdays for workouts due to my schedule and he gave me every reason in the book to stay with the gym.. i said that the gym was of no benefit to me and that i was already a member of another gym that stays open late ... JIM then made a quick phone call and told me that my credit card would not be charged and he then said in a vengeful tone that i was still bound by the contract because i had not visited the gym for a total of 12 times throughout the month.. nor did i ever have a personal training session.. he said that i had to visit the gym 8 more times over the next week and see a personal trainer or i would be locked into the 36 month contract... i asked him why did he not mention this a the beginning of the agreement and he assured me that he told me all of the terms and conditions of the 30 trial offer even though he did not... i also reminded him that i never got a copy of the contract nor did i get a copy of the terms and conditions, and most certainly he did not tell me of the 12 day visit clause... even the corporate office said that i should have received a copy of the contract... i told him that there was no way that i could make it in for 8 more visits concerning my work schedule and there was only a few more days left in the month.. then JIM sort of blew it off as if that is not my concern... i became very frustrated at this point and started to call the general manager AMANDA who never would return my calls... til this day i am still trying to work my way out of the Ballys nightmare... if someone invites you to come to Ballys for a free visit remember their goal is only to trap you for life. good luck.

    Posted by ray

  • Anh Tu

    Anh_92481@hotmail.com

  • Anh Tu

    This is my email, I get a lot of junk mail. It's obvious why huh? So give it that heading I mentioned and email me if you can help me.

  • Anh Tu

    I'm getting screwed too. If anyone can help me please contact me with the heading "Bally's Screwed You". I signed up for the 8 weeks free membership on the discovery's website where it's called discovery health. Well that guy I signed up with said that before the free trial ends, I must call to cancel the membership. Well I called to cancel but they gave me a number to cancel, so the wait was too long and I decided to check the website to ee if I can do it and it said I have to pay 41.05 a month and I owe $1,436.75. So I went and called the phone number, waited for 2 hours and they said I can't cancel it because I signed the contract. What is this?? PLEASE!! If someone can help me, email me and I'll give you a number to contact me if needed. I have no money to pay for this!

    Andy

  • Ken

    Thank you for all of your comments on Bally's. I've held a gym membership for a few years, and I will be moving to NYC in the very near future. I had considered joining Bally's, but after reading these heartfelt comments, I will avoid the place like the plague. Regards, Ken

  • Mac

    My wife singed up November 05 and our nightwear is just beginning.

    She didn't know about the 12-visit rule.

    You who have experienced this problem before know what works and what doesn't.

    I read many postings asking or offering help but no contact info.

    Please contact me: macmike24@yahoo.com

    You future victims, I'll let you know what happened to me.

  • deborah

    I was thinking of joining a gym but thank god I read this first. I feel so bad for the people who unsuspectingly got involved with Bally. It sounds very familier...I was "taken" by a moving company before for alot of money and it really sucks to be in a position in which there is seemingly no way out....like signing up with a loan shark or the mob....thank you all for complaining so vehemently and saving others...

  • deborah

    I was thinking of joining a gym but thank god I read this first. I feel so bad for the people who unsuspectingly got involved with Bally. It sounds very familier...I was "taken" by a moving company before for alot of money and it really sucks to be in a position in which there is seemingly no way out....like signing up with a loan shark or the mob....thank you all for complaining so vehemently and saving others...

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