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The Mayor, Department of Information Technology and Telecommunications Commissioner Gino Menchini, and Department of Consumer Affairs Commissioner Gretchen Dykstra want to know about your cell phone service, specifically where your cell phone's dead zones are. This initiative to improve New Yorkers' cell phone service comes as users will be able to switch providers while keeping their numbers. Some of the Mayor's remarks from the press conference:
"Cell phones generally provide a great service. The trouble is that every once in a while cell phones don't work _ and cell phones don't work exactly at the wrong time, or in places that you are, and it's very annoying. The city is going to try to help providers find out where cell phones don't work and tell consumers where they don't work, so that they can decide if they want to carry a separate phone or avoid those areas. But they should know that if they were in those areas, if they were to need 911, it wouldn't be available.”
Another phone? Ack. But one place New Yorkers need cell phones is the subway, since pay phones are rare and the rare ones rarely work.
Take the City's Mobile Phone Reception Problem Survey. Or you can call 311. Additionally, the City revealed some facts about 311, the information line:
- 311 has received over 3.16 million calls, currently averaging 20,000 calls a day.
- 95% of calls to 311 are answered by a Citizen Service Specialist within 5 seconds.
- Most common types of calls are: noise (NYPD), landlord maintenance or heating (HDP), CFC/Freon removal (DSNY), blocked driveway (NYPD), traffic signal defect (DOT), and open or leaking fire hydrant (DEP).
Fascinating! Seriously.
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My apt building is now installing a Sprint cellphone tower on the roof and I am concerned about the possible future consequences to my health of the radiation emissions. This, too, should be remembered as the city pursues it's goal of eliminating every possible "dead zone" in coverage.
Dead zones or living longer "respite" areas? And don't get me started about the subway!
I have this image of Mayor Bloomberg walking around the city, yellow legal pad in hand, cellphone to ear, saying: "Can you hear me now? Good. Can you hear me now? Good. Can you hear me now? No? Bad. Write this down... 23rd and 5th."
I can't think of anything I want less than cell phone service in the subways. It's bad enough on above ground trains.
Ugh.
DeadCellZones.com is a leading research community dedicated to identifying specific geographic areas within metro areas of the United States where cellular telephone calls are frequently dropped or where cellular service is not available. DeadCellZones.com provides an open communication platform for consumers to easily report the information that is needed to identify specific geographic areas that consistently experience poor cellular coverage. In our survey we ask for specific intersections where a dropped call is expected -- the infamous "I'm going to lose you in a second..." It is our mission to report these gaps in coverage to companies in the wireless industry to more effectively address these problems. We believe “seamless wireless coverage can be achieved if carriers simply listen to their customers.”
Dead Cell Zones is a leading research community dedicated to identifying specific geographic areas within metro areas of the United States where cellular telephone calls are frequently dropped or where cellular service is not available. DeadCellZones.com provides an open communication platform for consumers to easily report the information that is needed to identify specific geographic areas that consistently experience poor cellular coverage. In our survey we ask for specific intersections where a dropped call is expected -- the infamous "I'm going to lose you in a second..." It is our mission to report these gaps in coverage to companies in the wireless industry to more effectively address these problems. We believe “seamless wireless coverage can be achieved if carriers simply listen to their customers.”